20 Most Recent
Questions & Answers
Refrigerator won't cool
Unplug for a few hours with doors open to do two things 1 to cool down compressor that got to hot from no fan running and to melt ice off coil in the freezer. There is an internal overload built inside compressor and will stay hot with constant power, thats why you need to unplug. Also check bottom coils where fan is and make sure not blocked with pet hair or debris.
1/29/2018 7:38:53 PM •
on Jan 29, 2018
Reset filter light
WATER FILTER CHANGE REMINDER
For some refrigerator models featuring
water filters, the Water Filter Change
Reminder function monitors the life of the
filter and provides a reminder when it is time
for the filter to be changed.
When the system detects either 12 months
of usage, or the filtering of 416 gallons of
water (whichever comes first), the CHANGE
FILTER indicator light will illuminate. This
indicates that the water filter should be
changed and the light reset.
To reset CHANGE FILTER light: Press and
hold the LIGHT and LOCK pads until the
CHANGE FILTER light blinks (approx. 3
seconds). The control is now reset for 12
months or another 416 gallons.
Note: The Water Filter Reminder will
operate if the filter bypass is in place.
If you want complete service manual please let me know, Oh Please rate Me, Thanks, Sea Breeze
3/15/2016 7:20:14 PM •
on Mar 15, 2016
Freezer door won't close tight
There should be adjustments in the hinge assembly. Go to Jen-Air .com, then select parts. They will have diagrams to view for repair, adjustment etc.
7/21/2015 2:46:48 PM •
on Jul 21, 2015
Why does water drip followed by a sizzle?
My name is Peter. I am a retired field service refrigeration technician.
Every 8-10 hours your unit goes through a defrost mode. This is where everything shuts down with the exception of your lights and your defrost heater turns one. The defrost heater will turn on for about 20-30 minutes to defrost the cooling coils (evaporator) behind the back wall of your freezer.
Your defrost heater is generally a black steel bar about 3/8" in diameter. It is located beneath the freezer cooling coils. The sound that you hear is the condensate dropping off the cooling coils and hitting the hot defrost bar.
Everything is good. This is how your unit is suppose to work.
5/16/2015 6:00:05 PM •
on May 16, 2015
Fridge top section is warm, not as cold as bottom
heat rise to the top, so the top will always be hotter than the bottom, it is reccomended to store things that can handle slightly higher temperature at the top and more temperature sensitive food at the bottom, althou i do not know how hot it is, so if it is nearing room temperature something is definitely wrong, either a coolant leak, a worn out compressor or a defective temp sensor
4/17/2015 7:59:59 PM •
on Apr 17, 2015
Turn off water filter
Just lift the wire thing on the side of the ice maker. It will click and stay up. It won't stop it mid-cycle. So if it's ready to drop ice wait till it finishes. When you're done just flip it back down.
6/23/2014 3:59:11 PM •
on Jun 23, 2014
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