Whirlpool Refrigerators - Recent Questions, Troubleshooting & Support

If the air flow on the condenser under the fridge is too low, the hot gas won't be cooled enough before it goes to the door jamb to stop condensation. Remove the plastic cover under the doors and look at the condenser (tube/wire thing underneath). If it is clogged with fluff, get a vacuum and nozzle and give it a good clean so the air can pass through. Other than that, your condenser fan may have stopped.

Whirlpool... | Answered 2 days ago

You can get an adapter at you local hardware store
1/4-in x 1/4-in Threaded Adapter Fitting

Whirlpool... | Answered on Jul 02, 2020

I had the same problem but instead of throwing a couple hundred dollars away I decided to let my lights stay on all the time inside the fridge. All I did was pop the filter switch out so it wouldn't trigger when the door was closed. No more flickering and the hole doesn't irritate me like the rave party inside my fridge did????

Whirlpool... | Answered on Jun 24, 2020

Open the door and have a look inside the refrigerator itself - usually at the back or on one of the sides there will be a thermostat switch; probably a small dial with numbers on.

The dial -the thermostat - controls the temperature of the refrigerator. Your refrigerator is more than likely set to be very cold. Turn the dial to whatever setting suits you.

Whirlpool... | Answered on Jun 13, 2020

not real certain about Whirlpool. I have a Maytag and the same thing happened to me. If you have an ice-maker, check to see that it is working. Sometimes and ice cube can get stuck and it doesn't produce ice. When that happens, the ice cold air can circulate through the refrigerator and freeze veggies. Hope this helps.

Whirlpool... | Answered on Jun 13, 2020


Whirlpool... | Answered on Jun 08, 2020

WHIRLPOOL WRF40 Solution to this problem!!! very easy ----I assume you have a problem with the control board switching on and of erratic when you pass setting 3 on the LED display, the designers of this fridge left the calculator at home that day, ask a technician to replace the Resistors 5, 6 & 7 (330 OHM 1/4 watt) on your electronic control board with 680 OHM 1/4 watt. This would solve the problems with this board, the LEDs will not be as bright as they were but still highly visible. Questions? [email protected]

Whirlpool... | Answered on May 16, 2020

If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep https://ifacetimeapp.com/

Whirlpool... | Answered on May 07, 2020

FREEZER /FRIDGE NOT COOLING:Optimumrefrigerator temperature at or below40° F(4° C). The freezer temperature should be0° F(-18° C). Check temperatures periodically. Appliance thermometers are the best way of knowing these

Checkurcold control thermostat,urthermistorsin both fridge and freezer ( they should be checked for both ohms and for amount of current being put out as perurmodel ),urair flow vent from freezer to fridge.( to make sure it opens and closes without any restrictions) Onthermistorscheck for A close circuit and amount of ohms not just an Ohm reading. As perurmodel. Most shouldatleastshow 1200 ohms. Also Check door seals for leakage.
Evaporator coils
Poorcooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.
If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils. There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

FAN check to see if it is operating or restricted A fan that is not blowing or restricted will not circulate the cold air properly.

Often, the first thing that folks do when their refrigerator starts to feel warm is turn both controls on the coldest settings.This is exactly the WRONG thing to do.Turning the cold control to the coldest settingwillkeep the compressor running longer and make lots of cold air.But turning the air door to the coldest settingclosesthe airway to the food section. Lots of cold air is made, but most of it stays in the freezer section, and the food section actually getswarmer.

Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly. If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel. To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.
May also need to check thedefrost timer, u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engageurdefrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providingurterminator is not bad?
Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Placeurmeter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next.
Takeurmeter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Nowur1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u knowurtimer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance..

If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor,relay and or capacitoris overheating or not getting proper power and will not start.The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed.

To checkurcompressor with multi meter:
Disconnect and remove the relay and capacitor from compressor, somelocated next to compressor in a casing.

You wills see 3 prongs coming out of compressor. 1 goes tourstart winding, 1 goes tourrun winding and the center goes tourground.

Placeurmeter connector or prong on the start prong and the other on the ground (center prong) take note of the reading in OHMS for example 5 ohms.
Next place meter prong on run prong and the center ground prongagin. Take note of the reading in OHMS. Example 4 ohms

Next place meter prong on the start prong and the other on the run prong, now take note of the reading example 9 ohms. Now match the total of this ohms test with the total ofurtwo separate test. 9 ohms, if they matchurok give or take 5 percent plus or minus. One more test to make to test of there is a short in compressor attach meter prong to ground prong and rub the other end of meter prong to metal ( scrape the metal clean of paint and test on metal surface not painted surface. If it shows continuity or ohms , u have a short inurcompressor. It should show infinity


A3 in 1 start kit for compressors sizes 1/4 through 1/3 HP. And a 5 in 1 for higher H.P. (BE SURE TO MATCH WITH UR COMPRESSOR MODEL NUMBER AND TYPE) Thekit includes relay, capacitor, andoverload device, pre-wired. Thekit will replace all 3 electrical components on capillary refrigeration systems. For newer systems with a run capacitor use?proper kit. For smaller horsepower compressors useTJ90RCO810.

The wire set up is as follows the red wire goes to the right side of compressor prong, the white wire to the left side prong, the black wire to the center prong, and the 2 other black wires go to the power and the ground connection

Lastly you should also checkurTHERMISTORS in the freezer and fridge section for continuity OHMS and for amount of OHMS current being put out. In most models around 13000 ( give or take 150 ohms) ohms is required.

As the food in the fridge gets colder, it gives off less heat, and the air inside the fridge will remain colder. A thermostat called aCOLD CONTROLwill cycle the cooling system on and off to keep the temperature inside your fridge within a certain range. You can adjust that range using one of the dials within your fridge.
On most fridges, all the cold air for both the food compartment and the freezer compartment is produced in one evaporator. Since the freezer is so much colder than the food compartment, most of the cold air that is produced circulates to the freezer compartment. Only a small amount is needed in the food compartment to keep it down to the proper temperature. This amount is adjusted by a smallAIR DOORin the duct between the evaporator and the food compartment. The control for this air door is the other of the two dials within your fridge.

If you hear your compressor "short-cycling" (starting and stopping at short intervals) try jumping across the two leads of the cold controlthermostat ( in the fridge compartment)with an alligator jumper.You can also check both for live voltage current and ohms-If there is a greenthirdlead, ignore it for this test; it is the ground wire. If the fridge starts running constantly, the cold control is bad. Replace it.

To test or change the coldcontrol, firstPull the knob off it and remove any plastic cover plateor housing from it.
You will see two wires leading to it. There will also be a thick, stiffCAPILLARY TUBEattached. The capillary tube is the liquid-filled temperature-sensing element of the cold control, and operates in the same manner as a thermometer
The air damper, baffle or diffuser is the device that balances the air flow from the evaporator fan housing. This normally is a mechanically controlled baffle or flapper that controls the amount of cold air entering the fresh food compartment. If the baffle is damaged or the linkage to the control knob is damaged, then you may not have enough cold air entering the fresh food compartment resulting in higher than normal temperatures. This baffle or damper will be located where the cold air enters the fresh food compartment.

Read more:



https://www.youtube.com/watch?v=KqXN-ZCuptk THIRMISTOR CHECK


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Whirlpool... | Answered on Mar 29, 2020

Check the plug connection(electrical) make sure it's VERY tight. I had that problem and it was the connector.

Whirlpool... | Answered on Mar 29, 2020

Remove the bottom drawer(s) and pop up the glass from underneath. Handle carefully to scrub clean in the sink then set aside while you scrub the rails clean.

Whirlpool... | Answered on Mar 24, 2020

CE MAKER not making ice
Inspect Water fill tube,Inspect the ice maker mold to see if there are ice cubes present. If there are no cubes or very small cubes, then you should look for issues with the water fill system. Inspect the fill tube and the fill cup area at the back of the ice maker to make sure that they are not frozen. If there is an ice buildup in that area, confirm no foreign objects have disrupted the flow of water into the fill cup. If nothing obvious has caused the ice buildup then suspect the inlet valve, tubing or low water pressure. Inspect the outlet tubing from the fill valve to the ice maker fill tube for any signs of restrictions and replace if necessary.


Check the water inlet valvefor any restrictions. You will need to shut off the valve from the household water supply before you disconnect the inlet tubing. Some water inlet valves may have a screen to filter debris before it can enter the valve. If the screen is plugged, water flow will be restricted and the result will be small or layered ice cubes. Remove and clean the screen or replace the valve. If dirt has gotten into the valve it may not shut off completely and will continuously drip water into the ice maker fill tube and will eventually freeze up. Low household water pressure or a restriction at the manual shut off valve will also cause the water inlet valve to not shut off completely and create this same condition. Self piercing saddle valves are the most common shut off valve to cause this problem as the hole that is pierced in the water line is often too small and will more easily become restricted.

The water inlet valveis operated by line voltage supplied through the ice maker control. Power is applied for approximately 7-9 seconds during the harvest cycle and energizes the solenoid on the valve to allow water to flow.
You can check the solenoid for continuity with a multi-meter. On models with multiple solenoid inlet valves, you will need to determine which portion or portions of the valve are used for the ice maker. You can normally follow the inlet tubing from the ice maker back to the valve. Unplug the refrigerator and turn off the water supply to the valve before working with this part.

(HOW TO TEST INLET VALVE:Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush or warm running water. If you cannot clear theclog, it will benecessary to replace the valve(the filter is not removable on most inlet valves).Test thewaterinletvalve for continuity using amultImeter. First, inspect the coil for an indication of it's ohm rating. If no information is printed on the coil, then use the range of 170 to 500 ohms. Set themultitesterto the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. Themultitestershould display a reading that matches the coil's rating or if you don't know the rating then it should fall into the range of 170 to 500 ohms. If the water inlet valve does not pass this test, it should be replaced. If the inlet valve has two coils, test the second coil in the same way (note that they may not have the same ohm rating).The valve can also fail mechanically. So even if it passes the electrical test, it may still require replacement. If you have ruled out all other possibilities, go ahead and replace the valve.

Check the tap valve.A bad tap valve-the little device that connects the ice maker's water supply tube to the water pipe-may cause the problem where the ice maker's supply tube connects to the water pipe. If necessary, replace the inlet valve and the tap valve. For the tap valve, use the type that requires you to drill a 1/4-inch hole (as opposed to the "self-piercing" type). You can buy anice maker connection kitand do this yourself, or call a repair person or plumber to install an inline water filter when replacing the valve.


If there are no ice buildup issues or suspected problems with the water supply, then you may have a problem with the ice maker control. The most common type of ice maker used in modern refrigerators is the heat release ice maker. The ice maker uses heat to release the ice cubes.

If the water's route is blocked or the solenoid doesn't work-or if the bail wire is lifted-the ice maker won't make ice. (Alsonote that your home's water pressure may not be strong enough to serve an ice maker.)
If you have aheat releaseor modularice maker itwill have a removable cover at the front. Behind the cover is a series of electrical test points that can be used to diagnose the ice maker. The unit can be manually operated by inserting an insulated jumper wire into test points"T" and "H" to initiate a "test harvest".On other ice makers jumper at pointsN & M(neutral to Motor) The jumper should be insulated 14 gauge solid wire that has the insulation stripped back about 3/4 of an inch on both ends, and bent into a "U" shape. When inserted into the test points for 5 to 10 seconds, the motor should start and the cycle will continue on its own. You may have to manually close the freezer door switch for this to operate.This test will simulate a real harvest cycle and will operate the ejector blades, shut off arm and the fill valve in the proper sequence, and will allow you to do a proper diagnosis.This is a live voltage testand should only be performed by a qualified person. If the motor does not start, you can verify that you have power to the ice maker at test points "L" and "N". If the ice maker is getting power and does not perform a cycle, then the module will need to be replaced

On component mode ice makers the testing is done differently.
Testing a thermostat ina componentice maker:
The thermostat is located near the bottomofthesupport box. The thermostat is connected by two or threewires.Labelthe wire placement before disconnecting them. Removethethermostatby loosening the clamp, by pushing back theretainerclips, or by removing the retaining screws.
Test the thermostat forcontinuityusingamultitestersetto the ohms setting X1. Start by testing the thermostatwhenithas come up to room temperature (about 20 minutes after removingit from the freezer).
If the thermostat has two wirestouch one probe to each wire. You should get a reading ofinfinity.Chillthe thermostat in the freezer for about twenty minutesandretest. This time you should get a reading of zero (continuity).
If the thermostat has three wires,number them 1, 2 and 3. Test combinations 1 & 2, 1 & 3and 2 & 3 and write down the results. Two of the combinationsshould yield a reading of infinity and one should yield areadingofzero. Now chill the thermostat in the freezer for about twentyminutes and retest. The combination that had a zero reading before,should now have a reading of infinity. One of the two other combinationsshould now yield a zeroreading.Ifthe thermostat fails this test,it should be replaced.
Testing amodular ice maker 'sthermostatcan be tested and replaced individually.
Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat when it is cold (10 degrees). Insert one probe into the hole labeled "T" and the other probe into the hole labeled "H". The meter should indicate zero resistance (continuity). After the ice maker has warmed up, repeat the test and this time the meter should indicateinfiinity(no continuity).If the thermostat does not pass both tests, it should be replaced.

God is the reason I give you free advice so God is good!

Whirlpool... | Answered on Mar 12, 2020

bad heater element on wires

Whirlpool... | Answered on Feb 18, 2020

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