Dyson dc18 smells like dirty dog - Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

It is a known issue. Have a look at all the videos.

https://www.google.com/search?q=Dyson+slim+DC18+no+suction

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after you have washed the filter are you putting it back wet?
if you are that could be the problem.

Hi Joei, it's Jack at Dyson.

DC18's hose should clip back onto the machine without difficulty. It just pushes into place, and you should hear and feel a click as it locks securely. You might find the tips in our Support guide useful: http://www.dyson.com/support/dc18/dc18-allfloors/diagnosis-root-menu/dc18tilterwashvid/flo-dc18-gen-wand-suction/flo-dc18-gen-wand-suction-main/flo-dc18-gen-remove-the-wand-from-hose/redirect-to-flo-dc18-gen-check-the-hose/flo-dc18-gen-check-the-hose

If you'd like further guidance on reattaching it, please give the Dyson customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA), or 1800 239 766 (AU).

Hi Lynn,

I'm sorry to hear about this. If you haven't already contacted our customer Helpline, I'd encourage you to do so - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

you need a Hyla they use water as a filter and the smell goes down the drain

Hi there,

The course of action we'd recommend would depend on the model of Dyson cleaner you own, which you haven't specified in your question. It's probably best if you get in touch with us directly so one of our experts can determine which model you have, and run through some troubleshooting checks with you over the phone. If you're based in the UK, you can call us free on 08002980298. If you're based in the US, you can call free on 1866MYDYSON. We look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

The DC18 has a well-known problem with the undercarriages that prevents it from collapsing. There is a forum topic on this subject here: Dyson DC18 discussion.

Hi its Darran at Dyson.

A loss of performance is normally attributed to a blockage or a dirty filter. Please ensure you follow the full blockage procedure outlined in your user guide or in the Support sectino on our website at www.dyson.com.

You will also find information here on checking the cleaner head to ensure the brush bar is turning and instructions on how to wash the pre filter.

I hope that this information is useful to you and should you need any further help or advice, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Maybe your motor is going. Here's a link to a site that talks about motor failure and replacement in a DC07 (not DC18). I don't know exactly what the odor smells like but maybe you can see if you have any of the other symptoms. Good luck!

You can download it here
http://safemanuals.com/user-guide-instructions-owner-manual/DYSON/DC18-_E