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I have a Faxphone B640. Unable to place into fax/tel mode. can access only manual, answer machine mode and DRP

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  • genewms1 May 28, 2008

    Your solution was most helpful. Thank you very much.



    Gene Williams

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1. Press Function key - wait for TEL REGISTRATION to appear
2. Use left or right arrows to select RX SETTINGS
3. Press Start/Copy
4. Use left or right arrows to select DRPD
5. Press Start/Copy
6. Use left or right arrows to select OFF
7. Press Start/Copy
8. Press Stop key

Now, when you press the Receive Mode button, it should cycle through Fax Only, Fax/Tel, Manual, and Ans Machine Modes.

Posted on May 28, 2008

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I need to switch my fax answering from manual to automatic. When its a fax and im not home i would like it to recognize that and receive the fax.


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Hi, You might want to read the bulletin below before using that machine.
Hope that helps.
Lbcoaster
An electrical component used in certain FAX PHONE B640 units manufactured between September 30, 1999, and January 26, 2000, may present a risk of fire.
This potential risk, and Canon's commitment to customer satisfaction and safety, have led us to implement a special Instant Exchange Program to replace, at no cost to customers, all FAX PHONE B640s bearing the following serial numbers:
  • UKK52923 to UKK55442
  • UKK60513 to UKK99999
  • YKK02001 to YKK20000
The serial number on your FAX PHONE B640 is printed on a silver sticker located on the back of your product, as shown below:
b640_serial.gif If your FAXPHONE B640 contains one of the above-listed serial numbers, simply call our special Instant Exchange Program toll-free number, (888) 280-7858, between 8:00 a.m. - midnight, Eastern Time, Monday through Friday, or between noon - 8:00 p.m., Eastern Time, on Saturday.* We will arrange to ship you a new FAXPHONE B640 or comparable model, complete with a one-year warranty, at no charge. We also will provide you with a toll-free telephone number to call to arrange pickup of your used FAXPHONE B640. There will be no charge to you for this pickup. Please DO NOT return your FAXPHONE B640 to the retailer from whom you purchased it.
If you have any questions concerning your FAXPHONE B640 or the special Instant Exchange Program, please call Canon at 888-280-7858 or email Canon at B640@va.cits.canon.com.
*If you cannot use the toll-free number because you live outside the United States, you may call (757) 413-2848, and receive additional directions for the replacement of your FAXPHONE B640.

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Canon faxphone will not recieve fax


Most of my fax mahines I setup,I setup with the fax only mode,and then I change my incomming ring to 7.This give you enough time to answer the phone and minnimize the risk of losing faxes.If a external phone is connected to the phone and you receive a fax call,you press 25 on the external phone and the fax switch to rceive.

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Try plugging a phone, with a different cord, to the wall outlet the B640 is using. Do you hear a dial tone? If you do, replace the existing phone cord going to your B640. Now press the "hook" button on your B640. Do you hear a dial tone? If you answered yes, what messages are you seeing displayed now? Once I know your answer, we can take it from there.

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Printing Documents in Memory: From B640 Manual

Except when you run out of paper, the faxphone will automatically print out the contents in memory when you remedy the cause of the problem.

If running out of memory caused memory reception, adding recording paper and press {STOP} to begin printing the stored page(s).

After printing the page(s) in memory the faxphone erases the documents from memory.

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try this take out drum( toner) clean machine see if there is a thin strip of glass on bottom inside the machine. make sure it is clean, this will give you black lines if dirty.

here is the manualit can guide you better, look for the troubleshooting and maintenance section

http://www.retrevo.com/s/canon+b640++manual?rt=tr&p=http%3A%2F%2Fwww.usa.canon.com%2Fcpr%2Fpdf%2FManuals%2Fb640_ug.pdf

good luck

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From previous experience it is a compatability problem stemming from propritary transmission modes. Not sure what model Lanier fax is but they can disable some optional transmission modes first. Otherwise if this person is important you can tell that person to force transmit to you at 9600bps.

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