OKI 5550mfp Fax Problems

Dear
Pl. check the memory received., If your fax setting is not done for memory setting i.e. when you receive a fax that immediately printed .Then the fax machine is right some times voice calls also generated if it was given earlier for that or used for voice call, so caller may try to communicate for voice call and got the fax tone (as the fax machine is in auto mode),he simple disconnect the line.
and fax machine may display some error message.
Thanks.

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Solutions for : How To Print Reports Solution : Print Reports NOTE: Some report options may not be available depending on the product configuration.

1. Press the [Menu] button on the Control Panel until "System Setup" is displayed on the bottom line of the Display Screen.
2. Press the [OK] button.
3. Press the [Left] or [Right] arrow button until "Reports" is displayed.
4. Press the [OK] button.
5. Press the [Left] or [Right] arrow button until the required report is displayed. The following options are available:
   • [Configuration] - This report lists the status of the user-selectable options. Print this list to confirm changes after modifying settings.
   • [Address Book] - This report lists all of the fax numbers and e-mail addresses currently stored in the machine's memory.
   • [Send Report] - This report lists the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job.
   • [Sent Report] - This report lists information about the faxes and e-mails that have recently been sent. The machine can be configured to automatically print this report every 50 communications.
   • [Fax RCV Report] - This report lists information about the faxes that have recently been received.
   • [Schedule Jobs] - This report lists the documents currently stored for delayed faxing, including the starting time and type of each operation.
   • [Junk Fax Report] - This report lists the fax numbers specified as "junk fax" numbers.
   • [Network Info.] - This report lists information about the machine's network connection and configuration.
   • [Network Auth List] - This list shows authorized users who are allowed to use the e-mail function.
6. Press the [OK] button. "Print?" will be displayed.
7. Press the [Left] or [Right] arrow button until "Yes" is displayed.
8. Press the [OK] button to print the selected report.

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=301,E=0000000000016129653,K=272,Sxi=4,Case=obj(2601)

The scanner lock is situated at the left side of the flat bed scanner. switch it to UNLOCK.

Sending Confirmation
This report shows the fax number, the number of pages, elapsed time of
the operation, the communication mode, and the communication results.
You can set up your machine to print the message confirmation report in
one of the following ways (see page 5.3):
• Automatically after each transmission (ON)
• Automatically only if an error occurs during transmission (ERR)
• No report printed at all (OFF). You can print this report manually at
any time you want.
SENDING CONFIRM - A confirmation report shows whether the
transmission was successful or not, how many pages were sent, etc.
Select ON to print a confirmation report automatically each time you
send a fax.
Select OFF to turn this feature off.
Select ERROR to print only when an error occurs and the transmission
was not successful.

Hi there, Fax machines are still in common use today despite the widespread adoption of computers along with their multiple communication tools, including e-mail and social networks. Fax problems can include trouble receiving faxes, dialing issues, faxes not printing and poor print quality. Performing periodic maintenance can help with fax problems. Check any visual indicators for trouble. Many fax machines have a display panel and use it for reporting error messages. Often the messages are in plain text and can be understood without referring to the instruction book. Refer to your fax machine's instruction manual for any numeric error codes.

Step 2.Replace the cables. In particular, replace the telephone line cable that runs from the wall to the fax machine. The plugs can become lame, and the wire itself can break inside, providing no visual indication it's broken.

Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
Sent Journal
Received Journal
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13

To print a report:

1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.
   
   
   
   
2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
   • Phone Book: Phonebook list
   • Sent Report: Sent fax report
   • RCV Report: Received fax report
   • System Data: System data list
   • Scheduled Jobs: Scheduled job information
   • MSG Confirm: Message confirmation
   • Junk Fax List: Junk fax number list
3. Press [Enter] to print the selected information.

Your machine can print reports containing useful information. The following reports are available:

• Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
• Sent Fax Repor: This report shows information of the faxes you recently sent.
• Received Fax Report: This report shows information of the faxes you recently received.
• System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
• Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
• Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
• Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
• Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
• Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.

By default, a Fax Confirmation report (Fax Call Report) will only print when a fax error occurs. However, this option can be changed using the printer control panel.

1. Press the right arrow until Reports appears in the display, press the checkmark.
2. Press the right arrow until Fax Call Report appears in the display, press the checkmark.
3. Press the right arrow until Print Report appears in the display, press the checkmark.
4. Right arrow to the option of choice, press the checkmark to save the change.

FAX call report options

• Send Fax Only - a confirmation sheet will only print when a fax is sent
• Never - no fax confirmation sheets
• Every Error - default setting
• Send Error - a fax confirmation prints when the fax transmission encounters an error
• Every Fax - a fax confirmation sheet will print for incoming and outgoing faxes
• If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
  Thanks, Joe
  

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

She may have a digital phone line, such as DSL...Vonage...etc.

Hope this helps.

1. Press the [Menu] button on the Control Panel until 'Reports' is displayed on the top line of the Display Screen.
2. Press the [Left] or [Right] arrow button until one of the following reports is displayed, and then press the [Enter] button to print the report.

Report / List Description Phonebook List This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers.
NOTE: This list can also be printed by pressing the Phonebook button on the Control Panel.
Sent Fax Report This report shows information on recently sent faxes. System Data List This list shows the status of the user-selectable options. This list can be printed to confirm any modifications to settings that have been modified. Scheduled Job Information This list shows the documents currently stored for Delayed faxes. The list shows the starting time of the Delayed fax. Message Confirmation This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job. Junk Fax Number List This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID. Multi-communication Report This report is automatically printed after sending documents from more than one location. Power Failure Report This report is automatically printed when power is restored after a power failure, if any data loss occurs due to the power failure.