HP LaserJet 4100n Printer Logo
Posted on Nov 03, 2009

I get error code 41.3 and a message saying I have the wrong paper size. I have tried the paper handling menu, but nothing I do seems to help. When I have the printer use the open paper holder, it works, but not from tray 2.

1 Answer

rellis1949

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 5 Answers
  • Posted on Nov 03, 2009
rellis1949
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Nov 28, 2008
Answers
5
Questions
1
Helped
1555
Points
11

Generally there are a couple of tray elements that can affect a paper size error. Check to make sure the width and length support elements are located and locked properly. See if a small switch is located on the tray that designates the appropriate paper size being used. I have had users accidentally move the switch from standard to legal and prompt an error that would not be reset until the switch was moved to the correct position. My problem was with an HP 4350 but the two units may have the same switch element.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why is my Brother Intellifax 4100e error says check paper size?

your paper error message means you probably received a document that wasn't the size of paper in the paper tray ,try legal sized paper,to dump the job stuck in your faxes memory ,this
problem happens a lot, theres reall nothing wrong with the fax/printer
0helpful
1answer

Lexmark C510 34 short paper error

The error means that the printer has determined that length of paper in source specified on second line of display is too short to print formatted data. If this error occurs again, press Go to clear message.Ensure paper size setting in paper menu is correct for paper size.
0helpful
1answer

T632 printer error : 34 short paper. What does that mean? Don't see 34 as a valid error code.

This error message means that the printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. For auto-size sensing trays, this error occurs if the guides are not in the correct position.

Please try to do the following


? Press Go to clear the message and continue printing. The printer does not automatically reprint the page that prompted the message.

? Make sure the Paper Size setting in the Paper Menu is correct for the size paper you are using. If MP Feeder Size is set to Universal, make sure your paper is large enough for the formatted data.

? Press Menu to open the Job Menu and cancel the current job. Please see also the media guidelines on the user manual p.29


For further assistance, please contact Lexmark Technical Support.

1helpful
2answers

WHAT DOES LOAD CASSETTE PAPER CODE A4 ERROR ON A CANON MF3240 . WHAT DOES THIS MEAN? THANK YOU

I talked to tech support at Canon, and he explained that the document I was trying to print was originally scanned with an A4 paper size, and my printed is set to Letter paper size, thus producing the error code. A simple solution is to "uncheck" the box that says "choose paper source by PDF page size". It worked!!
0helpful
1answer
0helpful
1answer

Hi I have a Konica Minolta 2490MF and when I try to print a document/s it will print the first page only then comes up with an error 'incorrect paper size (1LT)' the paper size is correct (A4) and the...

Mr Stephen You have to check paper settings at 3 places first that you are putting correct paper size in correct tray and the paper supporter is touching the paper. Secondly your documents page setup paper size. Finally go to printer properties and under paper selection you will find letter size change it to a4 Thankyou for using free solutions at yafix-ratings from your side would be appriciated.
0helpful
1answer

Paper Size Error: The specified custom paper size is not supported in the selected tray. I have a Hp Officejet pro L7780 All in one. I checked the default printer and paper handling and it all says letter...

1. Press the OK button to bring you back.
2. Press the menu button repeatedly until paper size comes up
3. Use arrows to change paper size from automatic to whatever size you are looking for.
4. Start Copy

This worked for the HP Officejet 7210 All in one
0helpful
1answer

I have an HP 6310 all in one. I am trying to send a fax, when I hit teh number 7, a star 41 appears after the 7, I think have to hit cancel and a color report prints

Error *41 is a wrong paper size or type error. Make sure that you have chosen the correct paper size and type in the printer configuration. Easiest way to get there is through any application going FILE > PRINT > Configure.
Not finding what you are looking for?

205 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...