20 Most Recent HP LaserJet 2420 Printer Questions & Answers


Hello,
A couple of things to check.
1) Make sure the paper guides in the tray are adjusted correctly for width and in particular the length. 2) Remove the tray completely check guides. 3) Make sure the tray is fully seated into the printer. 4) Make sure the paper in the tray matches the size of the guides.
If the guides and paper seem OK, the printer may need servicing by authorized service center.
41.3 UNEXPECTED SIZE IN TRAY [xx] alternates with LOAD TRAY [xx]: [type] [size] Description This is typically caused if two or more sheets stick together in the printer or if the tray is not properly adjusted.

HP LaserJet 2420... | Answered on Nov 19, 2018


If you have your software driver or print job set to save your print jobs to the printer and your printer does not support this, you will get that error and status page. Here is what the User's manual says about print job storage:
"The printer supports two distinct job-storage features that you can use to initiate printing from the printer control panel after the print job is sent from the computer:
● Proof and hold jobs
● Private jobs
Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous jobs that have the same default name or cause the job to be deleted.

The job-storage features require 48 MB of RAM. For printer models that have less than 48 MB of RAM, you can add memory so that they can support the features."

HP LaserJet 2420... | Answered on Jul 28, 2018


This issue comes when your data proper transfer from your computer.
1 check data cable (USB or Lan cable)

HP LaserJet 2420... | Answered on Jan 10, 2018


Printer driver corrupted or needs updateing
Goto www.hp.com and install printer update tool

HP LaserJet 2420... | Answered on Sep 27, 2017


Hi there is seems that the machine thinks there is too much paper at the paper printout exit. If there are printouts on the top of the printer remove them and the printer will start printing or the error message will go away. If there is nothing on top of the printer then where the paper comes out after it has printed you will see a black plastic lever type it is more likely to be in the up position without breaking it if it hasn't already been broken move it so it is in the down position it is on a hinge so be careful and it should sit at an angle. Once this has been done the printer will reset the message itself.

Hope this is help you oh if the arm is broken it will need replacing (just the arm)

Thanks J

HP LaserJet 2420... | Answered on May 11, 2017


This is a Fan issue you have 2 of them one on the front right side and one on the left. if you remove both covers see which one is not working
Now if their are both working then you will need to replace the ECU (Engine Control Unit).

I've attached a link that shows you how to remove the covers off the 2420 it's a pdf file .
And the Left side cover will need to be removed to access the other fan.

HP LaserJet 2420... | Answered on May 10, 2017


Start by trying this.
Open the cover and look around for openings in the where the cover closes. In those openings there are interlock switches. 1 of 2 things have happened.
1, The switch may have become dislodged.
2. Look on the cover you have opened for actuators, ( pieces of plastic sticking out) that would go into those holes to turn the switch on when closed. Those often break off.
One of those 2 items is your problem, The switch is just not being actuated properly.
Make sure nothing is binding the cover also.

HP LaserJet 2420... | Answered on Mar 02, 2017


Hi, check throughout the printer for small pieces of paper stuck, broken sensors etc, clean the rollers in the paper tray 2, check for wear. clean the registration rollers (under a metal flap under the print cartridge) do not clean the transfer roller (the spongey roller sitting under the drum!)

HP LaserJet 2420... | Answered on Dec 11, 2016


Looks like you have a clogged/possibly damaged heads and head alignment issues. Do the alignment procedure and check the manufacturer support website or Google for the factory reset button combination of the printer. Cheers, Mike.

HP LaserJet 2420... | Answered on Apr 07, 2016


I had this error too, i had 32 MB ram in the printer i took it out and put in a 64 MB chip in and the error went away.

HP LaserJet 2420... | Answered on Apr 07, 2016


i have hp 5200 printer
printer shows message top bin full
and not prints what slution of this error

HP LaserJet 2420... | Answered on Feb 03, 2016


It happens form both: manual feed and tray... sensors don't look misplaced.

HP LaserJet 2420... | Answered on Nov 19, 2015


"Hello, Here is website explaining your red attention lights definitions."
Blinking Lights on the HP Deskjet F2400 All in One Printer Series

Please rate this answer, Thks.

HP LaserJet 2420... | Answered on Oct 29, 2015


Go into your print setting and check the box the has 'print on both sides'. It can easily done if you installed the HP toolbox software.

HP LaserJet 2420... | Answered on Oct 20, 2015


the laser beam is block you need to open the printer and unjammed
since every time you put a toner cartridge there is a fin that moves the cover over the laser or maybe you have a faulty cartridge that the fin is broken

HP LaserJet 2420... | Answered on Sep 27, 2015


I would love to see what the page looks like because I am sure that the word "soiled" doesn't quite mean the same to me as it does to you. See if you can't attach a picture or scan of the soiled side, and also see if you can rub the toner off the soiled side of the page.
Also provide tp/bottom/left/right half.
Thanks.

HP LaserJet 2420... | Answered on Sep 27, 2015


On your PC, clear the print queue. Power the printer on and see if the error reappears. If no, there was a corrupted print job in the queue.
Power off printer, unplug the network cable, power on and see if error reappears. If yes, upgrade the firmware

HP LaserJet 2420... | Answered on Feb 28, 2015

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