HP LaserJet - Recent Questions, Troubleshooting & Support

I had same problem with black and blue cartridges. I did all recommendations -- return to factory setting ( no help). Shake cartridges REALLY hard ( no help); reinstall printer/ driver ( no help). What finally WORKED was SWAPPING the cartridges around ( for ex. put red in black spot, blue in yellow). I then got an error message ( b/c in wrong spot). Then I placed them back in correct spots and it WORKED !!! NO more error message that the ship lock was on !!! And this worked with generic cartirdges.

HP Laserjet... | Answered 24 hours ago

When you changed from Network to USB cable, one or both of two things may have occurred.
First check your printers list in the control panel. You may find you have two apparent installations of the device. If so try a test page from each install and record the port settings for the one that responds. Delete the other and re-test. If the machine fails to print on any setting, delete ALL installations for the device and re-install from fresh with the USB cable. You may also need to go into the settings on the device itself and disable any network settings.

HP LaserJet... | Answered Yesterday

PRINTER ERROR The laser scanner speed is incorrect. X description: 1 = Scanner startup error 2 = Scanner rotation error 1. Press GO. The page containing the error will automatically be reprinted. 2. Turn the printer off and then on. 3. Reseat cables to the laser/ scanner and engine controller. 4. Replace the laser/scanner.

HP LaserJet 3055... | Answered Yesterday

go to www8.hp.com and get the support via ONLINE chat free for fix
it the error # 5.
God bless you

HP LaserJet... | Answered on Oct 14, 2017

See my tips section for the solution to this. This error is covered by HP and they will repair at no charge for almost all M1522's ever made.

HP LaserJet... | Answered on Oct 14, 2017

It sounds like you need to reinstall the driver and application software and ensure that the unit is configured to scan and send. These are options when you do the initial installtion. This should give you application icons on the PC.

HP LaserJet... | Answered on Oct 13, 2017


HP LaserJet... | Answered on Oct 10, 2017

try it with windows xp or vista

HP Laserjet... | Answered on Oct 10, 2017

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