Question about Creative Labs Zen Nano Plus MP3 Player

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Mp3 player is empty, but won't accept new mp3 files

I have a 1G Zen Nano Plus that I bought about two years ago. I ran out of room on it, so I started deleting files to make more room. It is now completely empty of music files (and those were the only kind of files I was keeping on it) and when I try to add a new file to it, it says that I only have 1.8 MB of space left and there's not enough room on the disk to add the new file. However, when I turn it on, it says, "no music" and doesn't show any files in its menu. What do I do to add more files?

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Click on the drive under "My Computer" then enable view hidden files under the tools/folder options/view tab. You should see a bunch of file source things pop up, then delete those

Posted on May 13, 2009

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1 Answer

Mp3 player is empty, but won't accept new mp3 files


try formatting the device and reset it to original factory settings.(procedure given in instruction manual) and then using the firmware manager that came as installation cd with the device, upgrade the software .. hope your problem is tackled. thanks for using fixya!. please dont forget to rate my solution.

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Have you tried backing up all the songs and re-formatting the player? This sounds like it could be a filesystem problem...

Or you could check for a firmware upgrade. That's what fixed mine when it wouldn't play mp3s; a new firmware might have a bugfix for your problem. Firmware is available at:

http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=12720&prodName=ZEN%20Nano%20Plus&subCatName=ZEN&CatName=MP3+Players

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I had a similar problem yesterday with my Creative ZEN V 2GB. After charging it with the USB, it wouldn't turn back on. No lights or anything.
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here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
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now, dont worry if the firmware is the same as the one already
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Creative zen nano mp3 player


You Can Download Free MP3 From Youtube By This Site : video2mp3.net
If you didn't found Your Favorite Music In Youtube Try These Sites : Beemp3.com or 4shared.com

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1 Answer

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Go to the Creative Labs website http://us.creative.com/support/downloads/download.asp?MainCategory=213&nRegionFK=&nCountryFK=&nLanguageFK=&sOSName=Windows+XP®ion=1&Product_Name=ZEN+Nano+Plus&Product_ID=12720&modelnumber=&driverlang=1033&OS=10&drivertype=0&x=28&y=17 Back up your files on mp3 player Try downloading the latest relevant drivers,firmware, and applications. For example there is a firmware update from Aug 06 that has this fix: * Resolves the issue of your player (battery level full) turning off, while playing a 128 kbps DRM-protected WMA file. Download the file double click for installation and then restart your computer. Try it, this may solve the problem. If not again consult the Creative Labs website for troubleshooting. http://us.creative.com/support Slick Rik

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