Creative Labs Zen Nano Plus MP3 Player Logo

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Posted on Sep 13, 2007

Turn on problem and detect by PC

I bought my zen nano plus 1 years ago, it was Ok but 2 weeks ago, it suddenly turned off and now it turn on half and my PC detect it but when I want to open its driver it is impossiable and error message come that shows the device can't open. I download a firmwork but it can't detect my Zen Nanoplus!

  • 1 more comment 
  • Anonymous Dec 18, 2007

    it cut off when I plugged it in to the pc and now I cant get it to turn back on

  • deknik Jul 22, 2008

    i cannot turn on my ZEN Nano

  • Anonymous Apr 17, 2009

    I have a creative nano plus 1 GB,1 week ago it has been off and when i try to power on it has been on for 1 secend as shown brand of creative as and then it has been off :-(

    what do should I do?


2 Answers


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  • Posted on Nov 17, 2008
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I have a creative Nanoplus that had worked for 2 years without any problem but suddenly it had same problem. when I turned it on creative appeared on the screen and after a second it was turned off. When I connected it to my computer the computer detected it but could not open it and transfer data from or to it.

Fortunately I solve it
First I went to this site and downloaded program ( (ZENNanoPlus_PCFW_L16_1_14_03.exe ) that is only 1.78 MB
Note: (for different models you may need to download other program that easily you can find by searching your mp3player model) or other solving method for recovery of your device.
After I ran the program the program was interrupted and gave error however after running I could open and transfer data to mp3 player but yet there was a problem that it didn’t turn on any more and I could not omit data from it. I cannot format it but I finally formatted it by windows first in fat format and then in fat32.
I ran program for the second time and it recovers my mp3 player’s programs.
After this step my mp3player had been fixed.
Mohammad Yavarzadeh



I had a similar problem yesterday with my Creative ZEN V 2GB. After charging it with the USB, it wouldn't turn back on. No lights or anything.
I read somewhere that if you hold down the power switch for a few seconds, and while holding down stick a pin or needle into the reset switch on the side, it will reset the player.
Amazingly, this did work for mine. It now powers on with no problems. Hope that helps.


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Zen nano plus

Change the battery, or send it to somewhere to get it fixed.

Won't turn on

Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!

My Zen Nano GB won't turn on

You got a faulty main board. That's the board below the LCD and buttons circuit board.

Unfortunately, that problem is hard to troubleshoot. And even if you've discovered the faulty part(s) you'll have to find the exact part number (if you can find a replacement, probably a burnt diode or an embedded chip) and requires you to unsolder tiny parts and provided you had micro soldering skills. You have to use a lens though from time to time.

I fixed mine by exchangeing boards with Zen Nano's bought at surplus store. I bought three of them and I repaired two of them. One works well, while the other still has the problem with the main board as the PC won't recognize it. But I could still use it as a voice recorder, and load music from CD's by using its MP3 LINE IN ENCODING function.

If your player was supported by a warranty, I strongly suggest that you return your Zen Nano or have it fixed by Creative....

Creative Zen Nano Plus 1 GB

The way to fix it is, on your PC, you make folders on the Zen Nano drive. Title those folders as you want. Then you put all of the audio into those folders. And hopefully when you turn on the device, the audio will be in folders. Good luck.

Creative Zen nano plus write file delayed

My creative zen nano plus 1GB bought 6 months back, when connected to the comp it hangs...then after long time it gives an error message that write file delayed in F:. I didn't even try to write any file...the right click also hangs the computer after long time

Creative Zen Nano Plus FROZEN!!!

here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

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