Question about Creative Labs Zen Nano Plus MP3 Player
I have a 1gb zen nano plus that the computer can't find anymore. It turns on, but the screen just reads "creative", it plays no songs and it won't turn off unless you remove the batteries. I've tried to connect it to the computer holding the "power on/play" button down, but it won't work. I've checked the USB drive and it connects to other devices fine. Help!!!
Here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.
Posted on May 09, 2008
How can you reformat the Zen Nano if My Computer failed to recognize it? You can only reinstall the Firmware if your player can be connected to your computer and recognized as removable drive.
I suppose you've got either a corrupted Flash Memory (it is located at the back of the LCD and POWER BUTTON board, if you open up your player and disconnect the top circuit board from the main board below), or there's a faulty surface mount device on the main board (that's the board below the LCD and buttons circuit board), perhaps a surface mount chip or diode. I haven't troubleshoot but fixed mine by exchanging the main board with a surplus Zen Nano sold for a couple of bucks at a surplus store. Luckily the main board still works. The surplus I bought has a corrupted Flash Memory though, so I just used the main board of that one to fixed my other player. Mine still plays song but cannot be recognized by the my PC. Upon board replacement, mine's fixed!
If you're adventurous enough, you can do the same if you had a spare non-working Zen Nano. Try exchanging boards, and if you are in luck, then probably you've got a working one in stock.
Pry the cover open if your player is out of warranty (there's no screws to loosen up). You can glue the cover altogether with epoxy later.
Posted on Dec 24, 2007
My Zen Nano Plus was frozen exactly like described above. The solution proposed by Ayotan posted on May 09, 2008 worked perfectly (update the firmware); Thank you very much.
Posted on Aug 04, 2009
Why does my mp3 player stop working after four to six songs
Posted on Jan 16, 2009
What probably happens with Zen nano plus is that flash memory cluster
used for configuration wears out after approx. 1-2 years of heavy use.
The memory needs to be reformatted.
The Creative flash upgrade program will do that when upgrading firmware. It can also reformat players which appear totally bricked and don't seem to be recognized by the computer, by putting all creative players (and who knows, perhaps other hw like cams and media players) on USB bus into service mode. Be sure to connect your zen nano directly to a mainboard USB port and disconnect other USB devices you don't need at the moment.
Please write down the serial number of the player before attempting the stunt, you might need it further on.
Posted on Sep 05, 2008
Reformat the mp3 player and if that dosnt work reinstall the firmware
Posted on Dec 18, 2007
Go on creative software website that company that you got the zen nano for or just try looking up the creative mp3 recovery tool, once you download just follow the instructions and WHAM!!! your mp3 player will go back to working order, note: this works for more then just the zen nano for which ones im not sure, probably just creative software and hardware...
Good luck, Yours Truly
Posted on Dec 12, 2008
SOURCE: Creative Zen Nano Plus 1 GB
The way to fix it is, on your PC, you make folders on the Zen Nano drive. Title those folders as you want. Then you put all of the audio into those folders. And hopefully when you turn on the device, the audio will be in folders. Good luck.
Posted on Jul 18, 2009
SOURCE: creative zen nano plus black mp3
try the recovery tool from creative labs it will hard reset your device and update the software, remember you'll lose everything but will get your player working again,
Posted on Feb 08, 2008
SOURCE: mp3 won't turn on
I do have the same problem. When i turn it on ti would simply turn 'ON' and on the screen it would write CREATIVE, and nothing could be done. no buttons work at all! please help!!
Posted on Sep 21, 2008
SOURCE: SYNC TO COMPUTER
As far as hardware goes, all you should need is the USB cable that comes with it. If you mean software, I assume there's software that comes with it as well, or you can just use Windows Media Player (since it comes with all Windows PCs).
Posted on May 11, 2009
Tips for a great answer:
Usually answered in minutes!