Question about Canon MX700 Office All-In-One InkJet Printer

9 Answers

LED reads, "Waiting for Report Output"

I changed the fax report settings to print a report every time a fax is sent (with pix of front page). However, the LED constantly says "Waiting for Report Output". I can't clear it as it says there is nothing in memory??? I've turned it off, unplugged??? Nothing works. Please advise, Rebecca

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  • rebecca_zues Feb 24, 2009

    Followed advise to go into service mode idle, etc. Did not work. LED still reads "waiting for report output" in fax screen.

  • rebecca_zues Feb 24, 2009

    unplugging USB from printer does not work either

  • rebecca_zues Feb 26, 2009

    LED Still reads "waiting for report output" in fax mode. I need to clear this and have the printer/fax print a report each time I send a fax. Please help!!

  • rebecca_zues Feb 26, 2009

    Thank you! That solution works perfectly!

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9 Answers

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Hi!
Please go to fax settings, and adjust the RX Settings.
There would be an option "print if no ink" and set that to YES.

It will clear out the pending report that is preventing you from sending faxes.

Thanks
Rylee

Posted on Feb 24, 2009

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1) With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON/OFF button. (DO NOT release
the buttons). The Power LED lights in green to indicate that a function is selectable.
2) While holding the ON/OFF button, release the Stop/Reset button. (DO NOT release the ON/OFF button.)
3) While holding the ON/OFF button, press the Stop/Reset button 2 times, and then release both the ON/OFF and Stop/Reset buttons.
(Each time the Stop/Reset button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green,
starting with Alarm LED.)
4) When the Power LED lights in green (and "Service Mode Idle" is displayed on the LCD), press the Stop/Reset button 4 times.
5) Press ON/OFF, press Stop/Reset 2 times
6) Press ON/OFF. Unplug printer and plug back in. turn on and should be cleared

Posted on Feb 24, 2009

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Try turning the feature off from the settings and see if that helps.

Posted on Feb 24, 2009

  • Ekse Feb 24, 2009

    Solution: Turning ON / OFF [Auto print received] on MX700



    Auto Print Received
    Sets whether the machine automatically prints the fax it received. When set to OFF, received faxes are stored in memory.


    1. Display the FAX menu.


      1. Press the button

      2. Press the button.
        The FAX menu is displayed.

    2. Display the Device settings screen.
      Press the left or right arrow button to select [Maintenance/settings], then press the [OK] button.

    3. The Maintenance/settings screen is displayed.

    4. Press the left or right arrow button to select [Device settings], then press the button.

    5. The Device settings screen is displayed.

    6. Display the User settings screen.





      1. Press the up or down arrow button to select [FAX settings], then press the button.


      2. select [RX settings], then press the button.


      3. Press the or button to to select [Auto print received], then press the button.



      4. Press the or button to to select from the below options and then press the button.



        1. When ON is selected, specify the following.

          Print when out of ink: Sets whether to continue printing received faxes when the ink has run out. When set to ON, parts of the received fax or all of the fax contents may not print since the ink has run out.


        2. When OFF is selected, proceed to step 6.



      5. Press the button to return to Fax standby mode.

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Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Feb 26, 2009

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Reset the setting and try

Posted on Feb 26, 2009

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Hi,
If the device is not functioning properly or to clear memory, reset it.
1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request.

I'm guessing though you still have a little piece of something caught in there

Posted on Feb 24, 2009

  • rockfixya
    rockfixya Feb 24, 2009

    Also check....... That there is may be a paper feed or paper sensor malfunction error. Try one more time to make sure EVERYTHING is clear. You have the entire sheet which is good but maybe bumped something or moved something. Try turning it upside down and making sure no dirt or dust is in it...

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Hi,

Thank you for choosing Fixya.com.

please reset your setting and select deafult to turn back normal the settings and re start your fax.

try it first and let me know if any changes happen.

Posted on Feb 24, 2009

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Off the printer then keep pressed stop /reset and on the printer.hold the on off button now and release the stop /reset button. then just press stop reset button twice and release all the buttons.this will solve the problem.

Posted on Feb 24, 2009

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Just remove the cable connecting to usb port and printer .
Place the cable once again and insert the paper through the printer and try to take fax report .

Posted on Feb 24, 2009

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1 Answer

Fax confirmation


most printer in the market has the same standard setting for the fax.
u can set the report many types for many user's purposes, some people want to save paper, save ink/toner, so they dont need report if the fax is sent but only print report if the fax is not good(NG or not sent)

it can be set to:
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Printing a fax call report
A fax call report is a brief report that indicates the status of the last fax that was sent or received.
To print a fax call report
1. On the all-in-one control panel, press Menu.
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3. Use the < or the > button to select Fax Call report, and then press .
4. Press to select Print report now. The all-in-one exits the menu settings and prints the report.
NOTE To set the fax call report to print automatically, see Setting print times for the fax call
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Setting print times for the fax call report

You can set the all-in-one to print a fax call report after any of the following events:
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To set the print times for the fax call report
Use the following steps to set when the fax call report is printed:
1. On the all-in-one control panel, press Menu.
2. Use the < or the > button to select Reports, and then press .
3. Use the < or the > button to select Fax Call report, and then press .
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    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
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