Washer won't unlock

What is the make and model number?

Could be the control panel at fault

Check and see if the door is jammed or there is fault in the lock.
Click this link for tips to reset the lock: Door lock
Check the continuity of the door switch and see if the harness connects to the control board to trigger the start cycle when the door is closed.

If it has water in it it may not unlock the door, it depends on what type of door lock is fiited as it may be a pressure type. If you can get the outlet hose out and lower it below the level of the drum to drain the water that is in it then the door may open oncethe pressure is gone.

Will Not Unlock
• Press off. The motor control is not responding if it
takes 4 minutes to unlock. The motor control is
either bad or disconnected.
• Unplug and reconnect power cord. Wait 20 seconds
for machine to unlock.
• Check lid locked switch circuit. Circuit should be
closed at machine control.
• Check for loose electrical connections at lid lock and
at machine control board.
• Push lid closed to make sure nothing from inside is
pressing against it which may keep it from unlocking.
• If necessary, remove clothes by disconnecting power

to washer, and open top cover with a putty knife.Here is the part to order.


Regards,
Richard Roth
http://appliancecafe.com

un hook your battery for 15 minutes then retry to start

Typically to unlock the controls on a Duet washer what ya do is push and hold the END OF CYCLE BUTTON for 3 seconds and the control should unlock

Hi tragz,

If it can't drain, it won't spin. There may be something preventing the pump from draining in the Pump filter. You will need to clean it.

Please follow my below Tip on how to do it:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

Kind Regards d")

* If this solution helped you, please rate it

HI - UNDER THE CORNER OF THE SOAP UNIT YOU WILL FIND A GREENISH YELLOW NYLON - PULL ON THAT TO UNLOCK THE DOOR.