Whirlpool Washing Machines - Recent Questions, Troubleshooting & Support


The dispenser is flushed regularly to remove residue.

Whirlpool... | Answered 18 hours ago


This could be the door latch switch that has failed or came loose, it may also be that the off balance load caused such a bad vibration that the wires have come loose or broken to the motor.

Whirlpool AWZ412... | Answered 3 days ago


With a washer and drier thay do , a separate drier would be better for you

Whirlpool... | Answered 3 days ago


Sounds like the bearing on the drum has gone , open the door and see if you have any play on the drum by moving it side to side and up and down good luck

Whirlpool... | Answered 3 days ago


indicates a problem in the timer control
that type of controller suffers from burnt points
have a technician check it out and replace it

Whirlpool... | Answered 3 days ago


thanx a tonne
it worked
just tightened the wires and switched it off and then on
magic.....saved3500rs

Whirlpool... | Answered 3 days ago


you could have unbalance load try light load are if you washing a light load put more in it an make sure washer is balance ok

Whirlpool... | Answered on Dec 13, 2017


check drain hose maker sure hose not bent an check pump for trash in pump

Whirlpool... | Answered on Dec 13, 2017


this is real danage on work on micwave they care a hight volt tranformer that contain volt even went it unplug , unplug micwave you should be able to remove the front control panel an chance the light that on some model other model you have to pull then unit out of it cabin you can put your model number o google an it show u how to vide on doing this ok but if YOU donti feel good about doing this PLEASE call a appliance service to do it ok it better be safe ok

Whirlpool... | Answered on Dec 13, 2017


washer think there water over fill to clear this u need ruin a diagnostic test. think of timer knob light a clock straight up being at 12 oclock an one click at 1oclock to enter the test first rotate knob to any postion except postion 6 staight down press start and fs button at same time wait 3 seconds an rotate knob to to postion 6 wait 3 second then release both button , all light should blink . you should now be in test , rotate knob to various postion to test wash cycle an rinse an spin postion 9 an 10 are the waster valve onces the test finish tun the knob to another postion to turn test off an unplug washer an plug bach in this should clear it . if still have a porblem call a applince service ok

Whirlpool... | Answered on Dec 13, 2017


My toploader did the same....fuse blew, and the digital control panel had to be replaced. Fortunately it was still under warranty.

Whirlpool... | Answered on Dec 12, 2017


hi Luis.
If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing.
If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.
Drain Pump
If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.
Other Causes and Conditions
Clogged Pump or Hose
If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.
Drive Belt
If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.
Lid Switch Assembly
If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.
Door Lock Motor and Switch Assembly
If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Drain Hose
If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.
Coin Trap
If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.

What do you do when your washing machine wont drain? Steps
  1. Consult your troubleshooting manual. Most washers come with a troubleshooting manual. ...
  2. Check your drain hose. ...
  3. Run the rinse/spin cycle on your washer. ...
  4. Clean the pump. ...
  5. Turn the handle counter-clockwise to remove the screen. ...
  6. Remove everything from the screen and rinse it off. ...
  7. Run the rinse/spin cycle again
https://www.wikihow.com/Fix-a-Washer-That-Won%27t-Drain

Whirlpool... | Answered on Dec 12, 2017

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