20 Most Recent Kenmore HE2 Plus Front Load Washer Questions & Answers


Whirlpool-made Front Loading such as the Kenmore Elite washing machines use a door lock and switch assembly having a tab that can be pulled manually for emergency opening of the door. This tab can be accessed with the removal of the lower front access panel. Disconnect power to the washer and drain the water from the tub before accessing it.

Remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Once the panel is off, reach up along the inside of the front panel and locate the bottom of the door lock and switch assembly on the right side. Locate the tear-drop shaped tab then gently pull it down until a click is heard, and then open the door.
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The door lock and switch assembly may need to be replaced if the problem persists. The replacement procedure is here.

Some
Whirlpool-made Front Loading such as the Kenmore Elite use another type of door lock and switch assembly but still with the release tab and can be accessed through the washer top. Remove the screws attaching the top panel to the rear of the machine then pull the panel rearward and off the cabinet. Pull the release tab until a click is heard then open the door.

Kenmore HE2 Plus... | Answered on Mar 14, 2019


Does it have a code...the access panel in on the front..above the drawers..screws are under so look for them...also go to their web site Kenmore.com and the have a help section.

Kenmore HE2 Plus... | Answered on Feb 23, 2019


There's no reason you couldn't just put powder HE detergent on top of the clothes before you wash. The water will still run through the soap dispenser

Kenmore HE2 Plus... | Answered on Jan 27, 2019


To open the door when locked. Start new wash cycle and the door will lock - unlock then lock again. when it unlocks open the door quick.

Kenmore HE2 Plus... | Answered on Dec 12, 2018


Go to YouTube with your model number,make,bearings change.

Kenmore HE2 Plus... | Answered on Oct 16, 2018


im sorry to say but your main control board to the machine is now defunct aka broken you can find the ecb at marcone appliance online and they will mail you the part directly to your front door hope this helps sorry about the bad news

Kenmore HE2 Plus... | Answered on Sep 02, 2018


Consider bearing failure as a possibility.

Kenmore HE2 Plus... | Answered on Jan 28, 2018


By what you have stated, it sounds like a lid switch failure. The lid switch has to be closed for the drain and spin cycle on your washer. If the lid switch is faulty, it will act as if the lid is not closed. On this model, make sure the lid hinge screws are tight. If the screws are loose, the hinge might not activate the lid switch.

A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and tan wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.

To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.

I hope this is helpful. Please reply below if you need further assistance.

Kenmore HE2 Plus... | Answered on Jan 23, 2018


unplug for a minute and see if it resets the cpu.

Kenmore HE2 Plus... | Answered on Jan 21, 2018


The MCU control is what powers the motor. The CCU Control in the top of the unit is what is used to lock and unlock and door.

Kenmore HE2 Plus... | Answered on Jan 20, 2018


There should be a specific number with the F

Kenmore HE2 Plus... | Answered on Jan 11, 2018


I would get to the water outlet pipe and blow hard down it to try and clear any blockage if not take the pump housing apart to clear the blockage eric

Kenmore HE2 Plus... | Answered on Dec 26, 2017

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