LG WM - Recent Questions, Troubleshooting & Support


Go back to your supplier, after 3 months this should not be happening and the machine will definatly still be covered by warranty.

LG WM1812C Front... | Answered on Jan 17, 2018


Generally speaking grass clipping etc will stay in tub on a hi efficiency washer. That's why the water level is very low also-high efficiency,low water use. Most LG washers have an extra water button to add a small level of water per wash.

LG SteamWasher... | Answered on Jan 17, 2018


CL would be child lock but that doesn't seem to be the issue.
"tE" is thermistor error and that could be issue. Sometimes as they start going bad they are intermittent errors. Fairly easy and inexpensive replacement.

LG WM2350HRC... | Answered on Jan 13, 2018


Suds are not supposed to leak from the top; means you are not using the right detergent. Use front loading powders. You can open up the top during next wash to locate where the leak is coming from (after changing powder). I understand suds appear in the window during spin....but leak? Caution when machine works with top open!

rate if helped pl........

LG WM1814CW... | Answered on Jan 09, 2018


Switch to powdered detergent. You'll be much happier in the long run. Liquid detergent leaves a residue. Eventually the residue mildews. Powered detergent leaves no residue. Plus you will solve your current issue. Also skip the softener and use plain white vinegar in its place. The vinegar helps eliminate mildew and it also helps release Dey from your clothes in the rinse cycle.

LG WM-2277HW... | Answered on Jan 07, 2018


Suggest try same again.
Modern appliances have a zillion circuit connections of which any one of them can develop a "bug".
Unless it is under warranty it's usually less trouble and cost to simply replace it.

LG WM-2277HW... | Answered on Jan 02, 2018


Do a tub clean cycle. Hottest water, no clothes, cup of bleach in washer, fill bleach dispenser with bleach, fill softener with bleach. Run once or twice. The 'grease' is actually residue from liquid detergent and/or softener. So stop using liquid detergent and switch to powdered (no residue believe it or not). Use plain white vinegar in place of softener. The acid eliminates the mildew residue and also helps get detergent residue out of your clothes. Good luck.

LG WM2455 Front... | Answered on Jan 01, 2018


Find the drain pump and check the sloppiness of the impeller, if it has sloppiness in the shaft it throws a code and some times it will work just enough to not throw a code but not pull the water enough at spin cycle...
They run around $150 online, fairly easy to replace.
The slowing of the machine may be a limp mode, so that you don't tear up the rest of the machine...good luck!

LG WM2487H Front... | Answered on Dec 31, 2017


did you unplug it,leave it unplugged for 5 minutes and plug it back in,if it's to hard to get to plug flip the breaker and leave the power off for 5 minutes or longer when you power it up again the door should unlock.here's a link to check hope it helps
https://www.google.com/search?q=lg+front+load+washer+how+to+manually+open+a+locked+door&oq=lg+front+load+washer+how+to+manually+open+a+locked+door&aqs=chrome..69i57.21935j0j8&sourceid=chrome&ie=UTF-8#kpvalbx=1

LG WM3431 Front... | Answered on Dec 30, 2017


please call a local engineer as we don't know what type of machine your telling us about eric

LG WM1814CW... | Answered on Dec 29, 2017


"IE" is an error code that indicates a water inlet problem on an LG washing machine. This code will appear if the washer is not filled to the correct level within eight minutes after switching it on. Possible causes for the IE code include partially closed taps, improperly attached inlet hoses or clogged inlet hose filters.

LG WM-2277HW... | Answered on Dec 28, 2017


its best to get an engineer to the problem as it could be anything at all or just an alignment problem eric

LG WM Washing... | Answered on Dec 27, 2017


Disconnect the LG front load washer power cord from the wall outlet. Turn off the water supply to the washer at the water spigots coming from the wall.

Pull the washer 3 feet away from the wall, and disconnect the water supply hoses from the water inlet valve ports on the back of the washer. You may need a pair of channel lock pliers to loosen the hose connections.

Remove the screws securing the back of the top panel to the back of the washer with a Phillips-head screwdriver. Depending upon your model, you will have either two or four screws to remove.

Lift the back of the top panel up, and slide the top panel toward the rear wall, which will unhook the top panel from the clips securing the panel in the front of the washer. Lift the top panel off the washer and out of your working area.

LG WM-2277HW... | Answered on Dec 27, 2017


Sorry to s ay, I think not.

LG WM2688HWM... | Answered on Dec 26, 2017


Sounds like the bearing or the belt pulley

LG WM-2277HW... | Answered on Dec 25, 2017


Your water supply may have a high sulphur content.

LG WM-2277HW... | Answered on Dec 25, 2017


I have tried several different things for my stinky LG washing machine that I just bought September 2007, including "remedies" from the customer service at LG - nothing worked for me. FINALLY, I HAVE DISCOVERED A SOLUTION AND AM SOOOO THANKFUL! I removed the liquid detergent tray and sprinkled baking soda (probably 2-3 tablespoons) where powdered detergent goes, and ran a cycle with hot water, no clothes, no detergent. This got rid of the smell, but the very next time I did a load of clothes with detergent, the stinky smell came back. So I tried adding baking soda in the same manner with every load of laundry I did (underneath the liquid detergent tray) and it has worked!!! With every load of laundry, I remove the liquid detergent tray and sprinkle approximately a tablespoon of baking soda and then replace the tray and fill it as normal with my liquid detergent (whatever is on sale, the brand of detergent has not made a difference for me). This is ALL I do. No leaving the door open, cleaning the rubber seal, wiping anything out. I believe the smell is a result of stuff we can't see or even get to and that's why the baking soda works.
I hope this helps someone else.

LG WM-2277HW... | Answered on Dec 25, 2017


hi Shellinator7.
check the small drain hose on the side of the pump that is clogged, then that is not a failure that will significantly affect the normal operation of the washer. If your washer is not draining okay and you don't mind catching some water that spills out of that pump filter area when you open it up, then you don't necessarily need to remove that front panel and bother with unclogging that small drain hose. If the large hose between the tub and the pump or the discharge hose between the pump and the house drain behind the washer is clogged, then you may need to open up that cabinet.
you could also check out this link and read up some more on this.
LG Tromm front load washer not draining in the spin cycle Google Search

LG WM1814CW... | Answered on Dec 14, 2017


I tried a solution I found elsewhere - worked great. I had turned my drum enough to cause the display to turn on (a glitch in their program, I think), then I got the LE code on the next cycle.

Unplug for 10 minutes. Turn back on and press the Rinse & Spin button, then set Spin Speed to No Spin. Run this cycle, which should work fine. Afterwards, you should be able to run your machine as normal. If this doesn't work, replacing the Hall sensor would be the next step.

LG WM-2277HW... | Answered on Nov 28, 2017


call a technician
could be clothes jammed under or behind the agitator

LG WM2016CW... | Answered on Nov 28, 2017

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