Question about Canon imageRUNNER C3200 Copier

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Side Paper Deck Not Working

We have a side paper deck that is not feeding paper into the machine. Copier and computers (Mac & PC) see the side paper deck but when we attempt to print or copy from the deck we get an error message stating that there is no paper in the deck. When we place paper in the deck it moves up and down and appears to bring the paper to the appropriate staging height but does not feed. All suggestions welcomed.

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First is the paper deck activate in service mode if not activate it, your feed , pickup and devilary rollers needs changing

Posted on Nov 22, 2008

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I have a IR2200I copier and paper keeps getting jammed when feeding through the machine where it should circulate at the side and come out onto the feeding tray. The paper just folds back inside the...


Hello,
it sounds to me like the registration clutch is faulty. The symptoms of faulty clutch are: "Z" or "S" folded paper in section before drum ( in right side way door ) and image goes out out of center or in very big angle.

Its hard to say without seeing the machine.

You can also try to clean the paper path rollers in right side way of copier, but I don't think that will help!

I can only give you the service manual, write me on emma.servis@gmail.com.

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1 Answer

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If this helps, please let me know with a vote, thanx

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1 Answer

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Has the copier ever been cleaned, professsionally? If not, you may need a feed roller.

Unplug the copier. Prepare a dry cloth dampened with WD 40. Take out the paper tray.

Pull down the door on the right side of the copier. You will see a single, fat, gray or black rubber roller. Take the WD 40 cloth and wipe down the roller, turning it in the direction that the paper comes out the machine. Close door and install the paper tray. Let the copier stand for ten minutes.

Plug copier in and try a copy. If it feeds the paper, you need a new feed roller. If it doesn't then remove the paper tray and shoul there be skid marks on the paper then for sure you need a feed roller. If the paper continues to feed hooray, but when it stops feeding you definitely need a feed roller.

This requires a service call unless you have some experience with copiers. Likely this puppy needs a thorough cleaning.

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Hi,

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