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Posted on Oct 26, 2008

Side Paper Deck Not Working

We have a side paper deck that is not feeding paper into the machine. Copier and computers (Mac & PC) see the side paper deck but when we attempt to print or copy from the deck we get an error message stating that there is no paper in the deck. When we place paper in the deck it moves up and down and appears to bring the paper to the appropriate staging height but does not feed. All suggestions welcomed.

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  • Contributor 67 Answers
  • Posted on Nov 22, 2008
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Joined: May 22, 2008
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First is the paper deck activate in service mode if not activate it, your feed , pickup and devilary rollers needs changing

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I have a IR2200I copier and paper keeps getting jammed when feeding through the machine where it should circulate at the side and come out onto the feeding tray. The paper just folds back inside the...

Hello,
it sounds to me like the registration clutch is faulty. The symptoms of faulty clutch are: "Z" or "S" folded paper in section before drum ( in right side way door ) and image goes out out of center or in very big angle.

Its hard to say without seeing the machine.

You can also try to clean the paper path rollers in right side way of copier, but I don't think that will help!

I can only give you the service manual, write me on [email protected].
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It sounds like the feed tire is dirty, OR the feed clutch has sprung. Remove the paper tray On the right side of the copier where you feed the single sheet, you pull down the door. This exposes a fat gray or black feed roller. Take a clean dry towel and dampen it with wd 40. Gently wipe the roller with the cloth turning the roller toward the paper exit direction. Let the WD 40 soak in for ten minutes, replace the paper tray and try to make a copy. If it does, you need a feed roller which will rquire a service cal/take it in. If still no feed the 'clicking' may be a sprung clutch, service call required.

If this helps, please let me know with a vote, thanx
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Paper jam from paper drawer

Has the copier ever been cleaned, professsionally? If not, you may need a feed roller.

Unplug the copier. Prepare a dry cloth dampened with WD 40. Take out the paper tray.

Pull down the door on the right side of the copier. You will see a single, fat, gray or black rubber roller. Take the WD 40 cloth and wipe down the roller, turning it in the direction that the paper comes out the machine. Close door and install the paper tray. Let the copier stand for ten minutes.

Plug copier in and try a copy. If it feeds the paper, you need a new feed roller. If it doesn't then remove the paper tray and shoul there be skid marks on the paper then for sure you need a feed roller. If the paper continues to feed hooray, but when it stops feeding you definitely need a feed roller.

This requires a service call unless you have some experience with copiers. Likely this puppy needs a thorough cleaning.
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If the other paper trays work and you use your paper deck more than any other cassette.Your side paper deck tires are worn. You need to replace the 2 pick up tires, the 2 feed tires and the separation roller. Hope that helps.
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  2. Open the drawer and check for extra paper or items stored on the left side of the tray. This will prevent the tray from lifting due to excess weight or blocking the lift of the tray.
  3. Remove all the paper from the tray. Remove the tray guides and reseat them. Verify the guides are not bent or broken.
  4. Lift the paper deck manually to verify there are no obstructions in the path.
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Pull the paper tray out of the machine. On the right side underneath you should see a rubber paper feed roller. Clean this off with a slightly damp cloth until it is "squeaky clean". Also, look about to be sure there is nothing blocking the paper path. Sometimes paper gets torn off and left in the machine when clearing a jam.


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since the paper jammed the motor path, so the paper deck cannot come up, just pick up the paper n re insert the paper deck..problem solved..
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otherwise the tray is either not going up (broken gear, )
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