A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. If your printer is connected via the USB cable, disconnect your printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again.
If that doesn't help, try to reinstall the printer software on your computer. This will help repair any corrupted files necessary for scanning or printing.
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