Question about Office Equipment & Supplies
SOURCE: problem in scanner when scan
Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.
This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!
Posted on Jul 22, 2008
You must program the email addresses in the machine address book, so that you will have a destination list to scan to email.
You can also try to scan by pressing the Scanner button to access the scanner function and input the email address manually by selecting manual, and then press the Start button to scan the document.
Posted on Jan 10, 2009
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