I have the same one but the silver model.. On Sunday I opened mine to try to remove the dust on the screen from the inside, How does that happen? While trying to open it and move the computer like board inside to get to the screen to blow the dust off, it accidently broke off the wires to battery to the board. Now only plays when hooked up to the computer.
I also had a sansa clip mp3 player and used to charge it overnight and remove it in the morning to use but after a while it quit qorking and would only work if connected to a computer, the people at sansa said i probably burned out the battery because I would charge it for too long of time which it only needed 2-4 hours for complete charge not overnight which I always did. I also opened that one Sunday for first time to clean the screen and noticed oe wire from battery to board was broke off, that might have been the problem instead of the battery being burned out.
Open your's up and check the wires from the battery to the board maybe one is broken.
When you hook it up to your laptop open up my computer, and is it even being recognized by the laptop? In my computer under devices with removable devices it will say:
Since my computer is old mine say but will be similar for you:
3 1/2 Floppy(A:) (D:) CD-Rom Drive on back of computer- Left USB Port Removable Device (E:)
Right USB Port Removable Device (F:)
If the computer is not recognizing the device it will not charge. Also you'll know the computer is recognizing it because when I hook mine up a screen will pop up asking me what i would like to do with the mp3 player such as open with media player, take no action at all, etc.
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