Insignia Audio Players & Recorders - Recent Questions, Troubleshooting & Support
FLAC format support?
Unfortunately this model does not currently appear to have support for the FLAC lossless format, and does not have any updates available through the manufacturer's website at this time.
According to information provided by Insignia, the only file formats that the 8GB Pilot currently supports are MP3, WMA, WMA Lossless, WMA DRM, WMA Pro, OGG, WAV, Audible, MPEG4 (30fps), WMV (30fps) and JPEG.
Hope this helps you out.
Go Ahead. Use US.
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All the music shows as unknown
Hi transfer them back to your pc, use the software that you used originally to transfer the music, and you need to select in the settings and there will be somewhere that you click to Find all info or update info, It might get very long winded. without knowing which software you are using i can't help further.
Regards - Anthony
Won't play .avi files
get handbreak to convert the video into a supported format ( check the manual for your phone / to see what formats are supported and then convert the video into that format type )hand break
I bought a refurbished insignia
Flip the MP3 player's "Hold" switch to "Off" if the switch is on. Depending on the MP3 player you own, this switch is likely located at the side or top of the player. Once the switch is off, try to turn the player on.
Let the battery of the MP3 player die. A frozen MP3 player is technically still running, and thus the battery for that player is being drained. Wait until the battery is fully dead before you can unfreeze it
Charge the MP3 player using either a computer (that's turned on) or an electronic MP3 charger. Charging the player's battery may "jolt" the player out of its frozen state. Connect the player to the computer or charger via the player's USB cable. Charge the player for 30 minutes before attempting to turn it on.
Sync the player with the appropriate software program (for example, Windows Media Player) for the MP3 player. Connect the player to the computer as described in the previous step. Open the software program and click the "Sync" tab at the top or side of the program. If necessary, click "Start Sync" underneath the tab. The name of the player appears under the "Sync" tab if the player has synced successfully. Try turning the player on once it has synced with the program.
Press the small "Reset" button on the MP3 player. This hard reset shuts the player down completely. Use a pin, tack or thin nail to press down the very small "Reset" button on the side or back of the MP3 player to reset the player. Then, try to turn the player on.
Won't charge or turn on.
I wrote to Insignia and they recommended the following procedure, which worked for me:
1- Plug the charger into a power outlet
2- Press the Volume Up and Volume
Down buttons at the same time for resetting the device.
My earphones are working well now.
1/12/2019 7:36:23 AM •
on Jan 12, 2019
Insignia NS-A2111 audio issue
I had the same problem, its an easy fix if you can solder, and costs less than five dollars in parts, The two filter caps in the audio power supply are not soldered very well so vibrations cause them to break loose from the board.
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