ASUS Computers & Internet - Recent Questions, Troubleshooting & Support


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ASUS P5RD1-VM... | Answered on May 26, 2020


you can re-install you windows by belowing process:

Re-install Windows OS: You can format the drive and re-install a fresh window in your machine. You can install window through the CD/DVD/Pen drive or any other booting/flash device.
Reference link to process the activity of installation: https://www.lifewire.com/how-to-install-windows-7-from-usb-2626264

ASUS Eee PC... | Answered on May 23, 2020


If you are interested in solving the problem more easily and quickly. I think you can try this computer boot up suite, a boot CD and several other data rescue tools that help get your PC going even if Windows won't start or computer won't boot up at all.

ASUS Eee PC... | Answered on May 23, 2020


That indicates that you have an issue with the BIOS finding your hard drive and the operating system.

Keep Tapping F2 when you turn the computer on and go into the BIOS. Look for the page that lists Boot Option. You need to point it to your hard drive which will be mentioned by name.

Your motherboard battery may be dead and the BIOS loses its memory at shutdown.

If that doesn't fix it, our computer guru Larry Ng should be along soon.

ASUS Computers &... | Answered on May 11, 2020


Getting video and no sound or sound and no video is more common thanyou might realize. This problem is almost always caused by one of twoproblems. Either you don't have the required codec installed on yoursystem to decode the audio portion of the file you downloaded. Or windows media player isn't properly associating the correct codec on your system in a way that makes playback possible.

The first step in correcting playback is finding out what codecs arerequired. AVI files typically require one codec to display the videoand a different codec for displaying audio. A usefull tool forchecking AVI required codecs is GSpot.
http://www.topdrawerdownloads.com/download/103437

f you find that you are missing a codec, you need to locate that codeconline and download it. Some compatible codecs are listed at theMicrosoft run WMPlugins.com.Others must be tracked down from one of the various onlinerepositories. It's very common for codecs related to DivX (includingXviD and 3ivX) to have issues, particularly because of the way audioand video are paired during the encoding process.

ASUS Computers &... | Answered on May 07, 2020


All the drivers for this model can be found here:

http://support.asus.com/download.aspx?SLanguage=en&m=X83Vb&p=3&s=148&os=8&hashedid=n%2fa

Take note, drivers available for this model is only limitter to Windows Vista

ASUS X83VB-X2... | Answered on Apr 22, 2020


if you have CD RAM and DVD ROM then change it to CD/DVD ram because in case of CD RAM and DVD ROM it may read CD but not DVD but sometimes it can read DVD also but when we copy data to computer it may freeze or give us error so i give you one suggest to buy a new CD/DVD RAM

ASUS DVD-ROM... | Answered on Apr 21, 2020


Try reseatting the DVD/CD drive also reinstall the DVD/CD driver.
If this does not fix the problem then most likely the DVD/CD drive is faulty and then needs to be replaced.

ASUS Computers &... | Answered on Apr 17, 2020


maybe you made a misconfiguration with what you want to do.

what do you want to do? try installing k-lite mega codec pack so that your laptop would have complete codecs.

have you tried downloading music from other sources besides mp3rocket?

you want to burn music into a cd using itunes? why not use nero to burn.

ASUS M5Np... | Answered on Mar 28, 2020


ya cause u r using a normel empty cd u need to get a re writeable cd or make the cd as data cd>and in the soft ware like nero u have a option under the advance settings that u need to check on that which is (do u burn this cd in future)try this

ASUS CB-5216A... | Answered on Mar 25, 2020


I use VLC Media Player. It works great and it is free! Go ahead and Google VLC and it will lead you to this site:

http://www.videolan.org/vlc/index.html

Hope this solves your problem. I assume you have Windows 10 at this point.
Kind Regards;
Craig in San Diego, CA

ASUS Computers &... | Answered on Mar 24, 2020


If you are using windows with anything less than windows vista Home Premium or Windows Vista Ultimate, DVD capabilities are not built in. For example if you using windows XP or vista home basic DVD will not play. You need a decoder. You have a few options. 1. Buy a decoder pack. 2. Download a DVD player software like cyberlink trial version, install it and check how it is functioning for a few days. Buy and install a DVD player software. However, if you upgraded your compuer recently by adding a DVD drive, you may have recieved a Driver CD disk. Check that disk. check whether a trial version of any DVD player software is included. Most chances are there will be one. Once you got everything fine you can call the customer support for the DVD player software and if you are willing to pay, they will provided you with a key or serial number that will change the status of trial version to a fully working version.

ASUS... | Answered on Mar 24, 2020


The Asus bios won't show SATA devices.
However if you are using Windows XP with Service Pack 2 (or newer operating system then the devices should be detected. If this is not happening then enter the bios -- Storage Configuration -- Configuration Enhanced and set the IDE devices to compatible. This allows all drives to be "seen" and you should then be able to load an OS.

ASUS Computers &... | Answered on Mar 14, 2020


There are several possible reasons for the DVI port not to provide a signal to the monitor. First, is this a desktop or laptop?

For a desktop, do you have a video graphics card installed? If so, make sure that the DVI port to which you connected the cable is on the VGA card. Video ports on the motherboard will be disabled when the VGA card is active. Next check if the monitor is set to the correct source. Then turn off the computer and monitor. Turn on the monitor first and then the computer. This is the best way for the computer to find a new monitor. If this still fails, try a different DVI cable. If you are using an adapter, check that you have it in the direction. Not all adapters support two-way video signals. (This applies to most Display Port to DVI cables. It may happen with some HDMI to DVI cables.) If you are adding a second monitor, check the Display settings. (For most versions of Windows, right click on the desktop (no icons/programs) and look for a Display Settings button. For Windows 10, Start button > Settings > System > Display.) Use the Detect button to see if the computer has recognized the monitor. Then set up how you want the output to go to that monitor (duplicate screen or independent). If you have more than two monitors, check your hardware. Many computers will not support 3+ monitors unless Active Display Port adapters are used for the third and subsequent monitors.

For a laptop, you may need to enable the external video adapter. Often this is disabled to save power. Enabling the adapter usually requires accessing the BIOS and that depends on the motherboard. You might need to press F1, Del or F2 repeatedly after turning on the computer. (There will be a splash screen that shows the appropriate key.) With Windows 10, the fast boot may make this impossible to see. From Windows, press Start and then power. Right-click on Restart to see the Advanced Restart menu and access your BIOS information. If the port is active, then see the above section on the Display Settings to have Windows send data to the monitor.

I hope this helps.

Cindy Wells

ASUS Computers &... | Answered on Mar 10, 2020


ok , what OS came on this new?
for sure dont use w8, as the wifi engine it it is JUNK totally junk from MS.com

i see Asus offered a free w10 upgrade, google searched 1st hit.
says clear as day, not all features work, if done
why not just leave it at w7 ?
1st and always,
connect the PC directly from PC ethernet jack cable to router
now the web works, and now the magic PNP works
microsoft plug and play works, so does that cure the dead wifi chip?

i can not know what chip is inside your PC for wifi, as the makers uses like 5 kinds even on one model. (what's on sale i guess.?)
but they do.
so only drivers for that unknown chip work
in a real shop we run app called PCI-z, or the like.
and see what chip it is then if the chip is dead, we get the driver from
ASUS direct or from the chip maker, like say broadcom.

here are the correct paths in order
1:MS PnP autoloaded driver,
2: Asus driver off their set
3: chip makers driver

only those work and only those are virus free, ok? 1,2,3. only
there is 1 exception but lets skip that, for now.

if the ethernet cable fails, that is very bad, and very rare.
for sure w10, plug and play on modern PCs supports all ethernent
your support site is here


https://www.asus.com/us/Laptops/X551CA/HelpDesk_Download/

the ATK fixes, w10 compat. issues.

asus does not disclose what chips are on the mobo , in there lame spec,page, (par)
but we have tools do that , in all cases. so.... spec be damned.

look at that page, you see all drivers are missing there
this is like marketing ploy, (goons) that can communicate facts.
it should say at the top, this.
"ALL drivers for this product not seen below are at ms.com"

did you install w10 64bit fresh (not 32 !!!)
and did the ethernet cable run from PC to router
if not OOP that was wrong, that 1st step.
let the installer reach the MS servers,

here that server is if curious.

http://www.catalog.update.microsoft.com/Search.aspx?q=PCI%5cVEN_10DE%26DEV_11C6


connect ethernet to PC RJ45 to router, cat 5 cable is ok,
then boot the DVD< w10 or ISO built uSB stick.
now fresh load w10-64bit, and all chips in the PC should hit the deck running. ok?

ASUS Computers &... | Answered on Mar 01, 2020


Solved] Fix Windows 8 Boot Error 0xc000000f go here for instructions http://www.smartpctricks.com/2013/09/solved-error-code-0xc000000f-windows-8-a-required-device-isnt-connected-or-cant-be-accessed.html

ASUS Computers &... | Answered on Feb 19, 2020


Hi,

Try a different wifi encryption on the router as a test too see if can connect then.

ASUS Air... | Answered on Feb 17, 2020


Hello,
Click here to download the latest version or gom player from here.
Please let me know if you have any further questions or concerns.
Thanks.

ASUS Computers &... | Answered on Feb 16, 2020


welldone

ASUS Computers &... | Answered on Feb 12, 2020


Have you tried resetting the router to factory settings? Beware that will erase all data on device.

Have you checked if the correct DNS is set in the router? Contact your ISP for the proper DNS or you could try the Google DNS which is 8.8.8.8, more info here:
https://developers.google.com/speed/public-dns

ASUS RTG32... | Answered on Feb 04, 2020

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