Dell Photo 964 All-In-One InkJet Printer Logo
Posted on Feb 01, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dell 944 instruction to install new ink cartridge

1 Answer

JDTec

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Dell Master 4,338 Answers
  • Posted on Feb 01, 2011
JDTec
Dell Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Sep 24, 2008
Answers
4338
Questions
0
Helped
2128130
Points
14653

Replacing Ink Cartridges

CAUTION: Before performing any of the procedures listed in this section, read and

follow the safety information in "CAUTION: SAFETY INSTRUCTIONS" on page 9.

Dell ink cartridges are only available through Dell. You can order more ink online at

www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2.

Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage

for problems caused by using accessories, parts, or components not supplied by Dell.

1 Turn on your printer.

2 Lift the printer unit, and position the scanner support between the tabs to hold it open.

The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

3 Press down on the ink cartridge lever to raise each ink cartridge lid.

4 Remove the old ink cartridges.

5 Store the cartridges in an air-tight container, such as the storage unit you received with

your photo cartridge, or dispose of them properly.

6 If you are installing new ink cartridges, remove the sticker and transparent tape from the

back and bottom of each ink cartridge.

7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the

left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge

carrier.

8 Snap each lid closed.

9 Lift the printer unit, and hold the scanner support up while lowering the printer unit until
it is completely closed.


See page 71, section 7 in the user guide:
http://support.dell.com/support/edocs/systems/944/en/om/om_en.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe






I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a dell all in one printer 944. When I turn it on it keeps sending the message, "change ink cartridge" I have changed the cartridge twice and message remains the same. Is it broken?

Are you using Dell Series 5 ink cartridges?

Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message, please read bleow.

Black cartridge = black side(left side) Color cartridge = Color side(right side)

Photo Cartridge = Black side(left side) Color cartridge = Color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.


Rick
0helpful
1answer

Inserting new cartridges for my 944 printer cannot get them to lock down. Can you show a step by step process for cartridges?

Did you remove the tape from the cartridges?
You can download the manual using this link. It will have the instructions (with pictures) to install a cartridge step by step
http://support.dell.com/support/edocs/systems/944/EN/index.htm
3helpful
1answer

We have a Dell 944 showing Error 1102 consult user guide...cannot find the user guide. We just replaced color ink cartridge with a re-processed one ordered online. Please advise...many thanks!.

Hi there
Dell Printer 944 error message 1102
Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message

Why does my Dell ink cartridge level still show up as "low ink" after refilling them?
Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not
be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always
report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.
This post is in no way a validation of refilling ink cartridges.

Why my printer is reporting “low ink" after using refilled/remanufactured ink cartridges?
Most ink cartridges have sensors that report the ink level. The “Low Ink” is usually the last sensor (fuse) before
running out of ink.

Since the sensors are fuses that open when the ink level drops, they cannot be reset. If you are using refill or
remanufactured ink cartridges, the best thing to do is to disable “ink alerts” on the printer’s software so you don’t keep
getting “low ink” messages.

To disable “Ink Alerts” on Dell inkjet printers:
1. Open the Dell printer software (All-In One Center, Tool Box, etc)
2. Go to Settings
3. Advanced
4. More Options
5. In the “Appearance Mode, window, check “Never display the Printing Status window” and “Display the low
ink alert only when the cartridges are almost empty.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

HP 944 Photo all in one printer isnt recoginizing new ink cartrid

Very carefully using a clean duster, wipe the cartridge terminals/pickups
4helpful
1answer

Dell 944 error message 1102 after fitting new DellBlack Cartridge

hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)
0helpful
1answer

Reset ink levels on dell 944

If you refilled the cartridges, you may want to try new Dell branded cartridges.
0helpful
1answer

Dell 944 photo all in one printer - unsupported cartridge error message

If your Dell Printer is not working properly or you're facing technical problems setting up your printer and you want professional technician executive, this is when we step in.
Dell Printer Customer Care Phone Number +1-833-260-7367
we have provided you the best dell customer support. when you facing any technical issues in dell printers. If you and your friends need and ask the best for dell printer services, you only need to
https://easysupportnumber.blogspot.com/
0helpful
2answers

Dell Photo All-in-One Printer 944 cartridge carrier malfunction

Nobody fixes ink-jet printers anymore.

If the old cart will go back in OK, it could be a bad cartridge.
0helpful
1answer

Dell 924 printer will not recognize photo cartridge

I just bought new ink and my Dell 944 is still telling me I am out of ink and it a new cartridge. How do I tell the computer or printer that?
3helpful
2answers

Dell 944 photo all in one printer

Set printer to print multiple copies. Put in less amount of paper. While printer is waiting for more paper, change cartridge.
Not finding what you are looking for?

131 views

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Ngoro

Level 3 Expert

3523 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...