Question about Dell A920 InkJet Printer
I have a new pc with Windows Vista but a cannot get my Dell A920 to connect to it. The driver disc that came with the printer is not installing correctly because I believe it only works for previous Windows editions.
Believe it or not... the driver is buried on the Dell site for Vista 64-bit. I search and searched ... and there it was.
In any case, I downloaded it, installed it, and it works fine. All the buttons (scan/copy) on the top work as well as printing. Now if I could just get my old XP machines to print to it on the network. But.. I think that is another thread.
Posted on May 01, 2009
I am evaluating Windows 7. I have some tips from getting my Dell A920 AIO printer to work with it. I believe this would apply to Vista as well. I was receiving the nasty "AIOC has stopped working". I tried several of the internet tips, but to no avail. OK, the bad news, I had to reinstall Windows 7 from scratch. It seems that if you try to install the XP printer drivers, you're toast. Even though the Dell website has a cleanup tool for the XP drivers, I think it is overlooking something.
To get my Dell A920 to work with Windows 7, I downloaded the Vista 32-bit drivers here...
It is the "Dell - Driver" download. Be sure to indicate Vista 32-bit .
Next, while installing Windows 7 from scratch, I disconnected the USB to the printer, so Windows would not "discover" it and attempt to install its own drivers.
Then, with Windows 7 installed, I temporarily disabled my network adapter. Again, we don't want the Microsoft's drivers when it sees the printer appear the first time.
Finally, I installed the "Dell - Driver" listed above and successfully tested the scanner and printer by hitting one of the Copy buttons. After re-enabling the internet, I was off and running.
Now, it was quite drastic to re-install the o/s. So, this is just a solution that worked for me. But, I can say a Dell A920 will work in Windows 7, which is based off of Vista. It just is not as straight forward as it should be if you happen to get the wrong drivers installed initially.
Posted on Jun 01, 2009
If you are able to print and just want your scanning capability (All-In-One Center software) back, do not bother uninstalling, rebooting, and reinstalling the drivers. After 4 hours of this, the problem still wasn't solved.
What worked for me -- and was a quick fix -- was opening Paint. (Go to Start menu, Programs, Accessories, Paint).
Once in Paint: 1) with the the printer on and connected to the computer, go to File, then click on "From Scanner or Camera" 2) click on the link "Adjust picture quality" to set the DPI, contrast, brightness, etc.
I was able to save the scanned picture as a 600 DPI color JPG.
Hope that helps.
Posted on Oct 28, 2010
Apparently a lot of people are having major problems installing the driver for A920 on windows vista systems, so i called and I got through to tech support, they walked me through the steps, he actually logged himself inside my laptop uninstalled the driver and reinstalled it!! My printer now works!!!! If you guys are having problems call tech support they can help you, but what I also found out was Mac is NOT compatible!! Nothing will work.. When you call into Tech Support have your Service Tag number ready, it is listed on the back of your printer, the last set of numbers..it is very important to have that number so if the Tech guy has to log into your computer then that number will be required to do so. I hope this helps and solves everyones frustrations about Vista!!!
Posted on Aug 25, 2008
Solution # 5 WORKS !!!!!! Unplug the printer from PC. Download the Vista drivers. Unplug PC from Internet. Plug printer back into PC. Then install. Hook back up to internet. Buttons on top still won't work...but you can send commands from the PC. Bought me some time to find a new printer....."sigh"
Posted on Nov 08, 2009
Yea install windows 7 and it automatically detects and downloads the drivers for you (im doing it as we speak)
Posted on Apr 30, 2009
I downloaded the driver from Solution # 6 and the printer is working in my Win 7 64-bit!!
Posted on Jun 05, 2010
Uninstall and try re-installing the Vista driver(At the Dell site) while the printer is disconnected from computer. Connect the printer (USB port) when the install program tells you to. The install program finds the printer, makes one little adjustment and then you cabn re bpoot your machine while the printer is connected and ON. I have had no major problems by doing this only when I two side print - the re-insert paper message comes up through interactive services.
Posted on Jan 14, 2009
I downloaded R153047.EXE from Dell's website and installed it. After doing that I can now print from Windows Vista Ultimate (it solved the "cannot communicate" problem). However the buttons on the printer STILL do not work to bring up the All-in-Once Center software. I can scan using "Windows Scan and Fax" and it works fine. The only problem seems to be the All-in-One Center software that doesn't work therefore causing the printer buttons to do nothing.
It isn't great but that's how I got it to work. Hope this helps.
Sorry I didn't post a link directly to the file, but I already closed the browser window where it was. :)
Posted on May 18, 2008
1. download this: http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R153047&SystemID=PRN_ALL_A920&servicetag=&os=WLH&osl=en&deviceid=4328&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=203947 2. double click to extract 3. the folder should automatically open after extraction, scroll down to the setup icon 4. run setup. 32-bit and 64-bit.
Posted on Jun 09, 2009
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