When I try to use the microwave, it counts down the minutes and seconds I set it for, but does not heat food. The turntable doesn't spin either.

It may need a reset. You can do that by unplugging the power for a minute or two, then plugging it back in and setting the clock.

If it still fails, you may have a failing cooling fan or a problem on the control circuit board.

I would strongly consider replacing the microwave oven, prices have dropped considerably. The problem you are describing is in the keypad controller board.

If your microwave runs, but doesn'theat your food, verify that you have selected a cooking setting. You mayaccidentally set the timer. Test the magnetron by placing 1 cup of water in themicrowave and heating the water for three minutes. If the water doesn't heat,your magnetron is dead.

Hi, one of the most common reasons why the turntable won't rotate is that the microwave isn't clean. The turntable guide and carousel can get sticky, preventing the turntable from properly moving. If you have built-on food particles or liquids, fill a bowl with 2 or 3 cups of water and 1 tsp. of liquid detergent and lemon. Run the microwave for about 3 minutes. Clean the microwave with a cloth, including the base of the turntable, guide, carousel grooves and microwave base. Your microwave turntable won't rotate if the grooves on the base of the turntable do not sit right on the carousel. Also, check the position of the turntable guide. Place the guide directly under the turntable. Remove the turntable, and then reposition it into the carousel grooves.
Motor The carousel motor is located beneath the base plate of the microwave. If the carousel isn't turning at all, check the motor. Disconnect the microwave from the power source, and remove the turntable, guide and base plate. Try turning the motor to see if it's just stuck. If it doesn't turn freely after a few seconds, examine the motor to see if it's burned out or corroded. Use an ohmmeter to see if the motor has continuity. If not, you must replace the motor.
Bushings The drive bushings are plastic components that sit underneath the cooking plate. Remove the plate, and examine the bushings. Use a magnifying glass if necessary to see if any debris is caught in the plastic. Clean the bushings, and reinsert the plate. Turn the microwave on to see if it rotates. If the bushings are extremely worn or if some of the plastic is broken off, you need to replace it, which is a complicated repair for consumers. Contact a service technician for assistance.

This seems to be a common problem, there are three parts that will cause this, the magnetron "heats food" a common failure, the high voltage diode and capacitor are the other two culprits. The cost to repair will approach the price of a new oven.

Press clear/reset button and hold 5 seconds. If this doesn't work unplug unit or shut off breaker for 10 seconds.

as its been static for a few weeks and cold. whats probably happened is 'food' has set and caused the centre turning motor to cease. try cleaning the motor by removing the turnplate etc and washing in hot water. then when dry add a little not much wd40 to the moving centre.

If this helped vote for me

AndystUK

I believe that there are to fuses inside this unit. One feeds the electronic components and the other feeds the turntable and the magnitron. Un plug the unit and check both fuses, you might get away with this cheaply. Please let me know if this helps. P.S. if one of the fuses continues to blow its time to get rid of the unit, because if they go bad they get stronger and very dangerous. What normally would boil water at 3 minutes could change to 45 seconds. Be careful.

First: never attempt heating pure water in a microwave, that is dangerous.

Ensure the oven is not set to the minimum power, otherwise the heating will be minimal.

Try heating some food at maximum power for two or three minutes, if it does not heat, take it back to the shop.

About water in the microwave, see here:



Microwaved Water - A MUST see

Superheating of water