We suggest
you first attempt the basic/universal Canon ink level reset procedures before
attempting any of the more advanced procedures provided on our Inkjet411 site*
A. Standard Ink Level Reset Procedure
(printers without LCD display):
[ Refer to
the 1st support video:
http://inkjet411.com/?page_id=62 ]
1) At
computer screen message, select 'Stop'/'Reset', 'OK', or 'Resume'.
....or....
2) Select
'Stop'/'Reset', 'OK' or the 'Resume' button (triangle-circle icon) on your
printer for 5-8 seconds:
-
Printing may continue under the 'ink out'
condition.
B. Standard Ink Level Reset Procedure
(printers with LCD display):
[ Refer to
the 2nd support video:
http://inkjet411.com/?page_id=62 ]
1) Install
cartridge and start print job.
2) After
first message appears, click 'OK' to continue. Printer should start printing.
3) If second
message appears and printer's LCD screen displays error code "E", then DO NOT
click 'CANCEL PRINTING'.
4) Press and
hold down 'Stop'/'Reset' button (triangle-circle icon) on your printer for 5-8
seconds. Printer should start printing.
If you are
able to produce a self test print, this is good since it illustrates that the
cartridges are electrically stable...if you observe any 'E' or 'V' error states
(i.e. E13 or V162 for example), this may indicate there is possibly an internal
electrical problem with one of the ink cartridges. Refer to your user guide if
E/V error messages are displayed.
*If, after
following the suggested ink monitoring/level reset procedures, you still have
an error condition which prohibits regular printing, then the ink cartridge
probably has internal electrical damage (micro-electronics failure); such a
failure is unrelated to the ink cartridge refilling process. Typically, when
the cartridge fails the problem is 'masked' by the ink out/empty condition so
it can be difficult to distinguish between the two. Many cartridges eventually
do encounter problems or failures, especially after their original ink is gone
and they are re-used, and this is often unrelated to the refill process (i.e.
typically ~2 years from original manufacturing date). Refer to picture at
bottom of this page:
http://inkjet411.com/?page_id=1533
To verify the Canon printer is functional, install a brand new cartridge in it - this will 100% confirm whether your refilled, compatible
or remanufactured
ink cartridge is faulty or not.
For information
on North American Canon ink refill services at a major retailer near you (should you
wish to save ~50% on ink costs), general printing problem resolutions or advanced
HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error
bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com
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