SanDisk Sansa e260 MP3 Player Logo
Posted on Jan 21, 2008

My E260's screen doesn't come on, and it appears "locked up".

Hello all...thanks in advance for your help!

Prior to the weekend, I had used my E260 at work, with no problems. My wife tried to load new songs on it this weekend, and it appeared that it wasn't coming on. Screen was blank, and no illumination whatsoever.

If you hold the player at a "just right" angle, you can see that the screen says "Disconnected" and has the familiar player/computer picture on it. You have to be in a bright room, and hold it so the light reflects off the screen "just right". There is no backlight whatsoever, and the player is unresponsive.

I've checked the "hold" button, it's not "holding" :-)

  • 1 more comment 
  • Anonymous Mar 08, 2008

    I've got the exact same symptom, for the same reason. But I can add a bit more. My player was disconnected by my wife once she was done, though the computer was not done, downloading songs.

    Any help?

  • Anonymous Mar 27, 2008

    I had some corrupted files on my sansa. So
    I decided to format..............it

    well, i can download the firmware version because i don't have administrative rights. What sshould I do>

  • Anonymous Mar 28, 2014

    Whenever I flip the hold button during a song, the hold indicator on the screen keeps flashing and won't stop, which causes the back light on the screen to stay on and not turn off and it's draining the battery life quicker.

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Anonymous

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  • Posted on Jan 25, 2008
Anonymous
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Hold the on button for 15 to 20 seconds and it should work

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