Posted on Dec 24, 2007

Epsom Stylus Photo R300

When I load the CD tray to try and print a CD label I keep getting the message that the tray is not loaded correctly and to reload and press the Maintence Button. The Ink cartriges pass over the top ot the label but do not print on to the label. Any suggestions????????

Paddyvent Jan 09, 2008

Thank you for your comment. My problem was so simple I could kick myself when I think of the solution. The solution was so simple -. I moved the printer away from the window where I had the printer located thereby giving the tray room to travel out of the back of the printer. The window sill was not letting the tray travel far enouth thereby giving me the paper jam error.

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Anonymous

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Posted on Jul 06, 2009

Anonymous

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Joined: Jul 06, 2009

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Yes I had a similar problem and in fact returned my printer for a replacement. You need clearance as the CD tray emerges some 2.5 to 3 inches behind the printer. If the tray hits an obstacle it is unable to correctly line up for printing and the trat is rejected

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Paper just keeps feeding through no printing & green light just keeps flashing. How do I know when paper is loaded correctly

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