See if there is a bit in the center of the
casing you might need to lift it for ease,
you might need to slightly turn the part that
rotates for the needle to see if that moves it
manually or try as you would to sew, then try
to remove it. (all safety make sure you do one
thing at a time and turn
off while working on it).
Ps. Make sure there is no cotton holding it
from moving.
I hope this tip helps.
SOURCE: Bobbin won't turn
take the top of the machine cover off by removing screws on top plastic cover. Make sure that the rubber ring on the wheel that turns the bobbin threader is making contact with the belt from the flywheel in the back. You may need to see if it turns freely. If not take it off and lubricate it until it frees up and then replace it and the cover.
SOURCE: bobbin spindle won't spin
Check the bobbin winder rubber, it may be worn or broken and insufficient friction against handwheel to turn.........or a thread jam around spindle is stopping the spin. In this case, carefully unwind, DO NOT cut thread.
SOURCE: bobbin winder won't spin Cannot load bobbin
Can be dirt or particles that have made it stuck with friction and so a resetting /overhauling with good oiling, degresing will resolve the matter, provided there is wearing off in the drive.
First use a degreasing spray before you can disemble.
SOURCE: Elna Supermatic 1960's/cream and blue.
There may be threads jammed up in the bobbin holder area causing the jam. But removing the inner bobbin holder is a bit tricky if you haven't done it before. There are two little screws holding the silver inner down onto a black ceramic piece (inner guard ring), and you need to get these lined up the right way to get the bobbin holder back into position afterwards.
I would suggest that you join the Yahoo group Elna Heirlooms, then check out the files and photos loaded up by other members who work on their Elnas.
You shouldn't need to remove the feed dogs, just give them a clean with a little brush. But internally the machine may need a good clean and lube and without a service manual or good guide this can be challenging.
If you go this link http://www.arizonaexpressionz.com/elna_service_manuals.html you can down load the manual for this machine, the Star Series SU. Go to page 7 of the first part to see about removing the bobbin holder and inner guard ring.
It is a case of lining up the cut out of the black plate to the front, then putting the bobbin holder on top with the little arms facing front also, then replacing the two screws.
I'd suggest you take photos with a digital camera before you start to help you get it back in the right way.
I hope this helps you with the Supermatic, did you get the discs and accessories with it too? lovely Swiss quality machine with great stitching so if you can't get it unjammed, you may wish to find an experienced Elna Technician to take a look.
White Sewing Center stock lots of parts for these machines too, www.whitesewingcenter.com
SOURCE: Brother Sewing Embroidery Machine
I agree with sylviaivie about find another repairman, they are suppose
to guarantee the work they do.
when the upper shaft is replaced & then the machine is retimed
the machine should work just fine.
but just don't take it back to that man to be repaired
here is a tip if it happens again,,
always try to cut the top thread first,
& turn the machine up on it's back to access the bottom cover
take the cover off the bottom to get access to the bobbin thread
where you can cut the bobbin thread
then you should be able to get the needle out without breaking it &
damaging the upper shaft, replace the needle & make sure
that the thread is good quality & not knotty, clean out the bobbin area of lint or thread
always change the needle on the embroidery machine every project
make sure the bobbin area is kept clean of lint or thread
clean under the needle plate at least once a week for lint if you
embroidery everyday or just often
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