Brother Sewing Machines - Recent Questions, Troubleshooting & Support

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How do you adjust the hook timing on a brother supergalaxie 3000?

The Brother Super Galaxie 3000 embroidery machine's hook time adjustment is a challenging process that calls for accuracy and close attention to detail. Inaccurate hook timing can lead to stitching problems and poor embroidery quality. Here is a general breakdown of how to change the time of the hook: Please Note: It is recommended for a qualified technician or someone with sewing machine repair experience to make hook timing changes. To prevent possible harm to your machine, it is preferable to call a qualified technician if you are unsure that you can make this change. 1. Preparation - Ensure that the machine is unplugged and switched off. - Take any embroidery hoops, fabric, or thread out of the machine. - Be prepared to take off the machine's lid or case if necessary in order to access its interior components. You can find instructions on how to access internal components in your machine's handbook. 2. Identify the Hook Assembly and Related Components:Locate the Hook Timing Components. The component that catches the thread and creates stitches is the hook. - Determine the hook's location with respect to the needle and the needle bar. You must modify your relationship. 3. Adjust the Hook Timing - Loosen the fasteners that hold the hook in place, such as the set screws. Make sure not to totally remove them and exercise caution. - Move the hook into the proper alignment with the needle by adjusting its location. During the stitching process, it is important to make sure the hook catches the thread from the needle at the proper time. The hook may need to be gently rotated during this adjustment. For further instructions on the ideal hook timing position for your model, consult the service manual or technical documents that came with your machine. 4. Test the Machine - Before putting the machine back together, physically crank the handwheel to make sure the hook and needle are in sync. - Reassemble any parts that were taken out and make sure. 5. Test Stitching: After putting the machine back together, stitch a test piece of cloth to check that the hook time adjustment is accurate. - Pay close attention to the stitching, the tension of the thread, and any instances of thread breaking. 6. Fine-Tune as Needed: - You might need to adjust the hook timing even more if the stitching quality isn't adequate. Up until the desired results are achieved, make little modifications. 7. Final Inspection: - Once the stitching quality and hook timing meet your standards, thoroughly check the machine to make sure all parts are securely fastened and that there are no missing screws or other parts. 8. Regular Maintenance: Regular maintenance on your embroidery machine is recommended. This should include inspecting and, if necessary, correcting the hook time. Keep in mind that altering hook timing can be a delicate process, therefore it's very important to adhere to the detailed instructions provided in the service manual for your machine. It is advised to seek assistance from a licensed Brother technician or a skilled sewing machine expert if you are hesitant or uncomfortable making these adjustments yourself.
9/25/2023 5:02:51 AM • Brother Sewing... • Answered 4 hours ago
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Brother Innovis 750E Sewing Machine. Attaching and Removing the Embroidery Unit LCD Display message that won't move.

Question edited for clarity and spelling of model. Try a power reset. Disconnect from the wall for 5 minutes. Press and hold the power button for 1 minute. Plug back in. Error messages https://www.manualslib.com/manual/22107/Brother-Innov-Is-750e.html?page=6#manual Brother Support. (we aren't them) https://www.google.com/search?q=brother+innovis+750e+support ..
9/24/2023 10:38:19 AM • Brother Sewing... • Answered 22 hours ago
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Brother XL5600 is not stitching properly and dropping stitches?

need to check the hook timing. put it in zig zag, no fabric, turn the hand wheel to you slowly. check the needle when it is coming back up, is the hook picking up the thread? if yes continue to check the next side, so if you check the left side then check the right. if any side its not picking up the thread then the timing is off and need to be retimed
9/21/2023 9:02:32 PM • Brother Sewing... • Answered 3 days ago
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Brother PED card reader when should machine be on and off ?

Which model machine is this? Do you know roughly how old it is? This is so I can check what setup it has and if I can find an owners manual for it for you.
8/31/2023 8:42:04 AM • Brother Sewing... • Answered on Aug 31, 2023
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I have a Brother Lock Serger. 1034D The Pressure foot Lever just spins around.

If you can remove the cover on the left side you will see the presser foot bar. On the bar there will be a screw that may be loose. Turn the handwheel until the needle is all the way down and lift the foot manually until just before it makes contact with the needle clamp and tighten the screw on the presser foot bar. That should do it.
8/24/2023 3:14:44 PM • Brother Sewing... • Answered on Aug 24, 2023
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Looking for a Brother Serger 1034DX needle plate. Nobody has it.

Yes you are right, it is not available anywhere. If it was this specially crafted search link would find it. Lots of 1034D available. You would have to have one made if you have a broken one as a pattern. Or buy a Juki as suggested on Reddit. https://www.google.com/search?q=brother+serger+%221034dx%22+%22needle+plate%22 https://www.reddit.com/r/sewing/comments/sdkw99/need_help_finding_a_needle_plate_for_a_brother/?rdt=45300 ..
8/20/2023 3:15:29 AM • Brother Sewing... • Answered on Aug 20, 2023
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I have the Brother LS2300 and when I push the pedal to begin sewing it tangles and becomes unthreaded

This is most likely a threading or a tension issue. Take out both the top and bottom threads. Clean all the areas you can get to, top and bottom, to remove any tiny pieces of thread and fluff. You'll be surprised how much trouble two or three little bits of old thread can cause. Re-thread the machine and check your tension settings. Are you using a different type/brand of thread, have you changed the needle or are you sewing a different type of fabric? These can all affect how a machine sews so you might need to adjust your tension settings.
7/19/2023 6:49:38 AM • Brother Sewing... • Answered on Jul 19, 2023
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Brother Industrial Quality Overlocker. Hi, please can any one advise on replacing blades on industrial Brother Overlocker?

It may be that the blades are not as sharp as they should be. You can improve the edge on a 5000 grit whetstone or just try another set of blades.

2pc Set Serger Knife Overlock Blade - Upper and Lower

Amazon.ca https://www.amazon.ca > ... 2pc Set Serger Knife Overlock Blade - Upper and Lower - Brother 925D 929D ... Return policy: Eligible for Return, Refund or Replacement within 30 days of ... With lack of model number provided, Generic Videos below.
7/1/2023 3:36:15 PM • Brother OVERLOCK... • Answered on Jul 01, 2023
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I have a brother 600 ul industry overlocker and need help with the threading

I'd contact Brother. They have the best service department of any company I know. Been very helpful to me more than once. Site is here, just pick your country. http://support.brother.com/g/b/countrytop.aspx?c=ca&lang=en
6/30/2023 7:07:13 PM • Brother Sewing... • Answered on Jun 30, 2023
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I have continued looping on bottom. Brother SE 1900

Have you tried adjusting the bobbin tension? There's a small screw on the bobbin case so the bobbin can be adjusted. only turn the screw a little at a time. Also be sure your top tension isok. However if you still need help these days you can buy a new bobbin case and a new top tension, both will be adjusted already to use from the factory. don't let it drive you crazy they sell the preadjusted parts for us few that just want to sew not be a tech to just sew a blouse etc. I hope this helps. good luck Lynn
6/29/2023 11:44:13 AM • Brother Sewing... • Answered on Jun 29, 2023
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The feed dog in the brother cs6000i wont stay up

sounds like the feeddogs or the feeddog lever needs to be replacedif you want parts trysewingpartsonline.compremiersewing.com
6/2/2023 4:12:53 PM • Brother CS6000i... • Answered on Jun 02, 2023
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I think my machine is a Brother XR35 and every single time I click the pedal to sew there is no movement except that it brings out AC or engine sounds. So what do I do?

Question edited for clarity. "air conditioning or engine sounds"? You mean like the motor is running? It sounds like the belt has broken or come off the pulleys. https://www.google.com/search?q=brother+xr+35+replace+belt ..
5/19/2023 3:12:08 PM • Brother Sewing... • Answered on May 19, 2023
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Brother SE-270D shows F04 and it’s not a foot control issue.

Any F messages on the machine indicates that the machine is malfunctioning. You will have to take it to a dealer to have it fixed usually.
4/20/2023 8:28:05 PM • Brother SE-270D... • Answered on Apr 20, 2023
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Brother PC-3000 Sewing Machine won't wind the bobbin. It makes a terrible sound. Brother stopped making the whole winding part. What it can be done?

It just needs cleaning and servicing (terrible sounds = lubrication). Parts seldom need replacing, it just needs tightening up. Service centres can usually get parts.
3/29/2023 1:43:53 AM • Brother Sewing... • Answered on Mar 29, 2023
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Brother Pacesetter PC 8200 Sewing Machine.

These are all the best parts suppliers. Did you try Brother direct? https://www.google.com/search?q=Brother+Pacesetter+PC+8200+parts ..
3/27/2023 5:22:12 PM • Brother Sewing... • Answered on Mar 27, 2023
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Do you repair Knitting machines? I have a Brother KH260

Didn't you just post as Anonymous? We are FIXYA dot com, we don't repair anything at all. We only supply information and we do that for free! We are not who you think we are. Click the link to find repair shops that are near you. https://www.google.com/search?q=knitting+machine+repairs+near+me ..
3/16/2023 1:29:56 AM • Brother Sewing... • Answered on Mar 16, 2023
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I have a single head 9 needle brother 416 embroidery machine and the needles will not move up and down. the take up lever is not picking them up how can i fix this please

I have a single head 9 needle brother 416 embroidery machine does not change color.can someone help me with this problem
3/11/2023 5:40:36 PM • Brother Sewing... • Answered on Mar 11, 2023
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Brother PQ1500. Need to replace the tension knob assembly on it.

Question edited for clarity. They are normally screwed in from the front. Look for a screw under a cover in the knob. There is a Service Manual in this link. https://www.google.com/search?q=brother+pq1500+service+manual ..
3/4/2023 3:41:52 AM • Brother Sewing... • Answered on Mar 04, 2023
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How do I find the stitch count on a Brother Pacesetter PC-8500D

To find the stitch count on a Brother Pacesetter PC-8500D, follow these steps:
  1. Turn on your machine and select the embroidery design that you want to check the stitch count for.
  2. Press the "i" button on the machine to access the information menu.
  3. Scroll through the information menu until you see the stitch count option.
  4. Select the stitch count option to display the total number of stitches in the embroidery design.
Note: Some embroidery designs may have multiple color changes or sections, so the stitch count may be broken down by color or section. You can navigate through these options using the arrow keys on the machine.
2/26/2023 3:08:03 PM • Brother Sewing... • Answered on Feb 26, 2023
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