Question about GE Profile 30" Double Wall Oven PT925
If your oven has the control panel in the door, try this...
Open the top door and in the bottom right you'll find a flat cable that goes from the top door into the unit. It'll be just at the hinge.
Pull up on that cable and push it up into the top door. It will likely move just a little. Whilst holding that cable up into the top door look at the control panel and see if it begins behaving normally.
GE had a design problem with the connector on that ribbon cable that is inside the door with the control panel. There is no lock on the connector to hold the cable into the plug. It comes loose (just a little) and can give "probe light" error, "overtemp error" (on a cool oven), and any and all sorts of other unusual errors. The plug will even appear to be connected properly when only one or two terminals of the cable aren't making good contact.
It is poor design for a sliding card / cable configuration. The fix is to come up with a way of holding the cable into the plug. Since one or more connectors in the cable lose connection, some of the controls will be OK and others won't.
If you can "fix" the problem by wiggling that cable then you can have a repairman come out and rig something to hold the cable into the plug.
I took my double oven apart and used duct tape and it lasted a year. I used velcro and it seemed to work better. If it fails again I'm going to cut a couple of cable ties and glue them to the cable and plug to create a semi-permanent connection.
Posted on Jul 22, 2016
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Hi Sharon Knight - Does any part of the range work? I would recommend verifying that a fuse is not blown or a circuit breaker tripped. Test the power outlet with a lamp, hair dryer, etc. Another questions, does "Loc" appear in the display if any button is pushed? The Oven Lockout feature automatically locks the oven door, prevents the warmer drawer and most oven controls from being turned ON. If so, press and hold CLEAR/OFF for 3 seconds. A beep will sound. LOC will clear. The "DOOR LOCKED" will continue to flash until the oven door has completely unlocked. Does the clock display "Sd" or "dddd"? If so, the clock is in sales demo mode. Press and hold the "BAKE TIME" button for 6 seconds to exit sales demo mode. If this does not prove to be successful, contact a professional to have EOC diagnosed and/or to confirm that there isn't a wiring failure.
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1.Press the "Clear/Off" button on the control panel to reset the oven. This will clear the lock setting and unlock the door.
2.Allow the oven to cool to room temperature to avoid turning the lock on again during this heating cycle.
3.Reset the oven to the temperature you require to finish cooking by pressing the correct temperature control on the control pad.
1.If your GE Profile microwave won't turn on, unplug it, then plug it back in. A power outage may have occurred due to a power surge. Check your home's fuses and circuit breakers.
2.Set the clock of your GE Profile microwave. Certain models will not operate until you set the clock. Select the "Clock" key and type in the correct time.
3.Hold down your microwave's "Off" button. You may have accidentally hit the control-lock feature on your GE Profile microwave. Hold down the "Off" button for three seconds to turn the lock off.
4.If the sensors of your GE Profile microwave are not working correctly, remove the food from the machine. If the sensors detect food-surface temperatures over 200 degrees Fahrenheit, it will not work properly until the area cools down.
5.Contact GE Support if you are unable to resolve the issue on your own. Call the GE Support hotline or browse the help library on the GE website. You can also schedule a service visit on GE's website.
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