GE Ovens - Recent Questions, Troubleshooting & Support
GE cafe series gas double oven
Try and light oven manualy first if it does not light check to see if gas has been turned off to oven mistake Check if fitted timer is on manuel or pilot is blocked and needs cleaning
8/14/2021 2:11:40 PM •
on Aug 14, 2021
Oven clock does not keep correct time
I have a brand new GE Profile PTS9000 and I would set the clock and then it would reset later and add an hour. Tried flipping the breaker - that didn't help. My oven also displays the weather, went into the settings and changed the zip code to my zip code - that didn't work either. I even reset the time on my router since its a WiFi appliance. What DID work is...I went to the Smart HQ app on my phone, clicked on the three lines in the upper left hand of the home screen of the app, selected clock sync and changed the time zone there to the correct one and viola - that worked.
What could cause a GE Monogram to shut itself off while heating?
Using the Self Cleaning always breaks ovens. We see it here all the time. It superheats the oven to 700' and overheats electronics, breaks door switches/locks and burns out elements and fans. It could also be sensor related.You need a service call from someone who has experience with that model. Control boards and touchscreens are expensive to replace on a hunch.
7/24/2021 10:39:07 PM •
on Jul 24, 2021
My stove is beeping and
The F7 error code means that a function key on the touchpad is shorted or stuck, the F7 can be cleared by pushing the clear/off button,if the error code returns the touchpad would need to be replaced.
5/24/2021 9:47:19 PM •
on May 24, 2021
New electric double oven with error code F97.
How can you say that you believe that the problem is with the lower oven fan and then say it is not broken? Which is it? If the fan is not turning that could be triggering a sensor to give that error code. If not running check to see if motor is receiving power. If it is and does not run the motor is bogus. If it is not getting power you need to examine the components in line with the wiring to the motor for the issue. See if you can get a schematic - sometimes they are pasted on rear of appliance. Contact the manufacturer for one if nada.
My ge monogram oven model number ZET1PH1SS, barely 2 years old, oven light will not turn off
Check that whatever switches the light on and off is making good contact. My GE fridge has a bottle cap glued to the inside of the door, crude but it works. Some are magnetically operated, so you could test with a rare earth magnet.
For a mere $73 you can purchase a new switch.
ZET1PH1SS - Appliance Parts HQ
www.appliancepartshq.ca > lookup
Search by Keyword(s):. Diagram for ZET1PH1SS ... 55, WG02L07803, Badge Monogram Small No Pin, $150.44 ... 132, WG02L03187, G.e. Range Door Gasket, $84.82 ... 608, WG03F03565, G.e. Refrigerator Freezer Light Switch, $73.40
12/19/2020 8:34:02 PM •
on Dec 19, 2020
Hot steam from oven
your oven does not generate steam, only pulls moisture out of what you you place inside of it, poultry being the highest moisture content, i would look into what you are cooking
Our GE Profile JTP18 keeps flashing "door lock" since we ran a self clean
most of the time a simple fix....
you have to trick the door lock mech into cycling through the cleaning process (takes about 20 seconds)
Range - “LOCKED DOOR” flashes in the display
If “LOCKED DOOR” is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:
- With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
- Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
- While you hold the door jamb switch in this position, complete the following steps.
- Press the Clean pad, wait 10 seconds.
- When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
- Wait 10 seconds for the display to clear.
- The door should unlock and there should not be a need for service.
If the above does not correct the situation, a service technician will need to check your cooking product. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
- Press the Clean pad.
- Close the door.
- Slide the latch to lock the door.
- Hit the cancel button immediately.
- Unlock the door.
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