GE Ovens - Recent Questions, Troubleshooting & Support

0helpful
1answer

Heat element broke apart on GE True Temp wall oven JTP15WOA2WW

so order a new one
9/15/2021 1:07:28 AM • GE Ovens • Answered on Sep 15, 2021
0helpful
1answer

Why does it display LOC ON and doesn't work?

Your oven has locked the door to perform a self-cleaning cycle.
9/7/2021 2:38:52 AM • GE Ovens • Answered on Sep 07, 2021
0helpful
1answer

Unlock GE JB550GJ - Manual Self-Clean Latch

Self cleaning programs break things 80% of the time. You should never ever use that cycle. 650'F is too brutal to elements, fans, latches and circuit boards that are above the oven. I have never known one with a manual latch. You need a new stove or a GE Technician service call. Even parts seem hard to come by if that model number is correct. https://www.google.com/search?q=ge+jb550gj+parts+schematic&rlz=1C1QJDB_enCA643CA644&sxsrf=AOaemvLbXx0eQ-CuQGcz6uUgtsCr-28esg:1630469374085&tbm=isch&source=iu&ictx=1&fir=-Ou_AjR7rSbftM%252C0lADJSiz3YMlRM%252C_&vet=1&usg=AI4_-kQCddHYo4RSLP9URAtYY3KRG-VIyw&sa=X&ved=2ahUKEwiUt-_e89zyAhWRTd8KHclHDwQQ9QF6BAgREAE My GE stove is 46 years old :>) The only part that doesn't work is the clock ..
9/1/2021 4:26:25 PM • GE Ovens • Answered on Sep 01, 2021
0helpful
1answer

GE cafe series gas double oven

Try and light oven manualy first if it does not light check to see if gas has been turned off to oven mistake Check if fitted timer is on manuel or pilot is blocked and needs cleaning
8/14/2021 2:11:40 PM • GE Ovens • Answered on Aug 14, 2021
0helpful
2answers

We got the F97 error code on our GE double ovens. We bought a new cooling fan and replaced it last night. It didn't work

GE code F97. We had power blips for several days, then tried to start the oven and got this code. Turned breaker off for a minute with no luck. Turned "clean" mode on for lower oven, and BINGO!!! The lower fan started up. Canceled clean mode. Ovens then worked OK with no error code!
8/13/2021 11:03:49 PM • GE Ovens • Answered on Aug 13, 2021
0helpful
1answer

Oven clock does not keep correct time

I have a brand new GE Profile PTS9000 and I would set the clock and then it would reset later and add an hour. Tried flipping the breaker - that didn't help. My oven also displays the weather, went into the settings and changed the zip code to my zip code - that didn't work either. I even reset the time on my router since its a WiFi appliance. What DID work is...I went to the Smart HQ app on my phone, clicked on the three lines in the upper left hand of the home screen of the app, selected clock sync and changed the time zone there to the correct one and viola - that worked.
7/26/2021 11:47:09 PM • GE Built-In 24"... • Answered on Jul 26, 2021
0helpful
1answer

What could cause a GE Monogram to shut itself off while heating?

Using the Self Cleaning always breaks ovens. We see it here all the time. It superheats the oven to 700' and overheats electronics, breaks door switches/locks and burns out elements and fans. It could also be sensor related.You need a service call from someone who has experience with that model. Control boards and touchscreens are expensive to replace on a hunch.
7/24/2021 10:39:07 PM • GE Ovens • Answered on Jul 24, 2021
0helpful
1answer

GE JTP56 double oven upper light doesn't go off

Possibly a faulty switch contact.
5/31/2021 5:31:56 PM • GE Ovens • Answered on May 31, 2021
0helpful
1answer

My stove is beeping and

Hello,

The F7 error code means that a function key on the touchpad is shorted or stuck, the F7 can be cleared by pushing the clear/off button,if the error code returns the touchpad would need to be replaced.


GENE
5/24/2021 9:47:19 PM • GE Ovens • Answered on May 24, 2021
0helpful
1answer

I have just bought a GE double oven JK5500 27 inch. It starts at a temp of 35 and takes nearly 5 hrs to get to 154 and remains there. It stays on pre bake or pre roast the whole time. Elements won’t glow red. What could be the problem?

Sounds like you are missing a leg of power to the oven. The power is not correct. This unit needs 220V. You will have to check to make sure the power supply cord is connected correctly to the terminal block of the oven. Where the wires are connected to the oven block, you should have 120V from left to center, 120V from right to center and 220V from the two outer terminals. Right now it sounds like you only have 120V going to the oven. The display board operates with 120V so you will see the display but the elements need 220V to work properly. BE Careful, this is high voltage so call who ever installed it to check that power.
3/28/2021 1:07:54 AM • GE Ovens • Answered on Mar 28, 2021
0helpful
3answers

Why does the fan on my oven keep running after I have turned it off? It is GE Electric Wall Oven.

A lot of electric fan ovens run the fan until the oven cools. This ventilated the cavity.
2/28/2021 11:01:53 AM • GE Ovens • Answered on Feb 28, 2021
0helpful
2answers

I have GE oven model # JKP75BOM1BB overlay panel has bubbled up and need to replace.GE no longer offers this part.cannot find it as oem or aftermarket. suggestions?GE part number maybe WB49T19959X

Try checking on Ebay. I seen this one, but i can't answer if it a good match (if it looks close you may be able to patch it in).
https://www.ebay.com/itm/284067140396
1/31/2021 4:27:31 PM • GE Ovens • Answered on Jan 31, 2021
0helpful
3answers

New electric double oven with error code F97.

How can you say that you believe that the problem is with the lower oven fan and then say it is not broken? Which is it? If the fan is not turning that could be triggering a sensor to give that error code. If not running check to see if motor is receiving power. If it is and does not run the motor is bogus. If it is not getting power you need to examine the components in line with the wiring to the motor for the issue. See if you can get a schematic - sometimes they are pasted on rear of appliance. Contact the manufacturer for one if nada.
1/13/2021 7:49:24 PM • GE Monogram... • Answered on Jan 13, 2021
0helpful
1answer

I have a GE Profile double oven, model #JT955SOF3SS. The top oven door will not shut all the way. It closes approximately three quarters of the way.

The hinges are obstructed or the springs have been weakened by heat. Correction of the problem requires removal of he oven and disassembly to gain access to the affected parts. Not an easy job because those parts are enclosed in the outer shell of the oven.
1/2/2021 5:39:08 PM • GE Ovens • Answered on Jan 02, 2021
0helpful
1answer
0helpful
1answer

My ge monogram oven model number ZET1PH1SS, barely 2 years old, oven light will not turn off

Check that whatever switches the light on and off is making good contact. My GE fridge has a bottle cap glued to the inside of the door, crude but it works. Some are magnetically operated, so you could test with a rare earth magnet. For a mere $73 you can purchase a new switch.

ZET1PH1SS - Appliance Parts HQ

www.appliancepartshq.ca > lookup Search by Keyword(s):. Diagram for ZET1PH1SS ... 55, WG02L07803, Badge Monogram Small No Pin, $150.44 ... 132, WG02L03187, G.e. Range Door Gasket, $84.82 ... 608, WG03F03565, G.e. Refrigerator Freezer Light Switch, $73.40
12/19/2020 8:34:02 PM • GE Ovens • Answered on Dec 19, 2020
0helpful
2answers

Hot steam from oven

your oven does not generate steam, only pulls moisture out of what you you place inside of it, poultry being the highest moisture content, i would look into what you are cooking
12/16/2020 5:12:31 AM • GE JGRP17 Gas... • Answered on Dec 16, 2020
0helpful
10answers

Our GE Profile JTP18 keeps flashing "door lock" since we ran a self clean

most of the time a simple fix.... http://www.geappliances.com/search/fast/infobase/10004586.htm
you have to trick the door lock mech into cycling through the cleaning process (takes about 20 seconds)
Print Range - “LOCKED DOOR” flashes in the display

If “LOCKED DOOR” is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch
    1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
    2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
    3. While you hold the door jamb switch in this position, complete the following steps.
    4. Press the Clean pad, wait 10 seconds.
    5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
    6. Wait 10 seconds for the display to clear.
    7. The door should unlock and there should not be a need for service.
Manual Switch
    1. Press the Clean pad.
    2. Close the door.
    3. Slide the latch to lock the door.
    4. Hit the cancel button immediately.
    5. Unlock the door.
If the above does not correct the situation, a service technician will need to check your cooking product. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.
12/4/2020 8:18:54 PM • GE Profile JTP18... • Answered on Dec 04, 2020
Not finding what you are looking for?
GE Logo

2,776 questions posted

Ask a Question

Usually answered in minutes!

Top GE Ovens Experts

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Dan Webster
Dan Webster

Level 3 Expert

8221 Answers

Oloyede Monsuru

Level 3 Expert

1468 Answers

Are you a GE Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...