20 Most Recent GE Profile JTP56 Electric Double Oven Questions & Answers


An F9 error code on a General Electric (GE) oven indicates that the oven's electronic control system has detected a problem with the automatic door lock.
The automatic door lock mechanism prevents the oven door from being opened when the oven is set for "Clean" mode.

The malfunction may be a jammed door lock mechanism, a pinched or broken wire, a faulty lock switch or a fault in the control board itself.

9 out of 10 times the lock switch has failed.

STEP # 1 - Disconnect power to the oven!!

  • Step 2 Open the oven door. Remove three screws from underneath the oven's control panel. Lift the control panel straight up to disengage the mounting pins on the top corners of the panel, then tip the panel toward you.
  • Step 3 Inspect the door lock mechanism. The mechanism is in the lower left area of the space behind the control panel. Rotate the cam on the door lock mechanism to be certain it moves without binding. Replace the mechanism if its mechanical parts do not function properly.
  • Step 4 Inspect the wires that connect the door lock mechanism to the control panel. Check for pinched or broken wires. Check for wires with frayed insulation2_bing.gif. Repair wires as needed if defects are present.
  • Step 5 Locate the six-pin connector on the door lock motor on the right end of the door lock mechanism.
  • Step 6 Rotate the cam on the door lock mechanism to the unlocked position. Test the resistance between Pin 3 and Pin 1 of the door lock connector with the ohmmeter. The resistance should be 0. Replace Lock Switch 2 of the door lock mechanism if the resistance reads other than 0.
  • Step 7 Rotate the cam on the door lock mechanism to the locked position. Test the resistance between Pin 3 and Pin 2 of the door lock connector with the ohmmeter. The resistance should be 0. Replace Lock Switch 1 of the door lock mechanism if the resistance reads other than 0.

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    GE Profile JTP56... | Answered on Nov 24, 2020


    Fan is automatically controled by a thermostat.
    Please don't bother rating, as anything but a Fix-Ya lowers my scorel. Thanks.

    GE Profile JTP56... | Answered on Nov 24, 2020


    The oven is way overdue for replacement.

    GE Profile JTP56... | Answered on Nov 03, 2020


    eith touch pad or control board un plug the touch pad if it returns the board is bad if it dont the touch pad is

    GE Profile JTP56... | Answered on Mar 13, 2019


    f7 err code means problem with the control panel.control panel needs to be replaced.if u like u can try for a temporary fix.open up the control panel by removing screws at the bottom of the conrol panel.disconnect the ribbon connector which comes from the control panel and connects to the control board.take a piece of paper towel and clean its end and put it back.some times this works.do not forget to turn of the power b4 doing this.

    GE Profile JTP56... | Answered on Jul 08, 2018


    Taking the door off the oven and lay door on a soft surface so as to prevent scratching ,taking the door apart ( Carefully ), allow for a large work space, lay out your screws, the glass you are trying to reach is an inner glass, so obviously self clean is not going to help. Good luck!

    GE Profile JTP56... | Answered on Mar 26, 2017


    If your oven has the control panel in the door, try this...

    Open the top door and in the bottom right you'll find a flat cable that goes from the top door into the unit. It'll be just at the hinge.

    Pull up on that cable and push it up into the top door. It will likely move just a little. Whilst holding that cable up into the top door look at the control panel and see if it begins behaving normally.

    GE had a design problem with the connector on that ribbon cable that is inside the door with the control panel. There is no lock on the connector to hold the cable into the plug. It comes loose (just a little) and can give "probe light" error, "overtemp error" (on a cool oven), and any and all sorts of other unusual errors. The plug will even appear to be connected properly when only one or two terminals of the cable aren't making good contact.

    It is poor design for a sliding card / cable configuration. The fix is to come up with a way of holding the cable into the plug. Since one or more connectors in the cable lose connection, some of the controls will be OK and others won't.

    If you can "fix" the problem by wiggling that cable then you can have a repairman come out and rig something to hold the cable into the plug.

    I took my double oven apart and used duct tape and it lasted a year. I used velcro and it seemed to work better. If it fails again I'm going to cut a couple of cable ties and glue them to the cable and plug to create a semi-permanent connection.

    good luck

    GE Profile JTP56... | Answered on Jul 22, 2016


    Some ovens fan will run too cool oven down when oven is switched off

    GE Profile JTP56... | Answered on Nov 18, 2015


    Check the switch that power it on. Probably stuck in "on" position.

    GE Profile JTP56... | Answered on Nov 18, 2015


    This is a common problem. Basically your electronic control board needs to be replaced. You can find your part online appliancepartspros.com just enter you model number and a list of parts will be displayed for your unit.

    I’m happy to help further over the phone at https://www.6ya.com/expert/george_083af2f0afc0328b

    GE Profile JTP56... | Answered on Oct 29, 2015


    you need to change you oven hinges, change them as a pair cost around £40.00 to buy, not a hard job to do

    GE Profile JTP56... | Answered on Aug 08, 2015


    I had this error after a maintenance man move the oven to install new cabinets. It was difficult to see but one of the power wires has slipped out of the terminal attached to the oven. After attaching and re-crimping the terminal to the power wire the oven functioned normaly. I suggest anyone with this error code check the integrity of all three power wires.

    GE Profile JTP56... | Answered on Jun 11, 2015


    With it being as old as you are saying, about the only place you might have luck finding parts would be to check online at some used parts places. I tried checking Sears website but from what they were showing, you have not provided the full model number and I could not find out for sure if there were any manuals or if some of the parts were still available. Usually, after a unit has reached 25 to 30 years in age, if not sooner, parts are not readily available anymore. Sorry I could not help you better!

    GE Profile JTP56... | Answered on Mar 08, 2015


    The control is faulty. Check the resistance of the sensor before replacing the control, it should be 1100 ohms at room temp. If it is not start with the sensor and if it is replace the control.

    GE Profile JTP56... | Answered on Mar 05, 2015


    Hi dadcandoo,
    You can find my solution for the most common cause of the F7 problem at the following links:

    http://www.fixya.com/howto/h155060-dreaded_f7_error

    or

    http://www.applianceblog.com/manuals/Dreaded_F7_Problem.pdf

    I have now shared my fix with over 1700 folks and most report success. It is simple and free. I hope that it works for you too. Please let me know at [email protected]. Also, what is your model number, how old is your oven and where are you located? I am making a statistical study of this problem.
    Regards,
    Charlie Popeck, P.E.
    Consulting Enginner

    GE Profile JTP56... | Answered on Jan 17, 2015


    I had the same problem and pulled off the contorl panel and removed the ribbion looking thing. You might have to do this a few times and wiggle it a little. It took me about 4 trys to get it to stop. also you can lock the control panel and the beeping will stop...this was my temp fix until I figured out how to get the control panel off and what to do.

    GE Profile JTP56... | Answered on Dec 08, 2014


    It is more than likely the touch pad is bad. It could be the electronic control or worst case both. Touch pads are notorious for giong bad. i would look there irst.

    GE Profile JTP56... | Answered on Oct 12, 2014


    F-1 error code.
    Sometimes one or more buttons on the touch panel "get Stuck"
    Nothing you can do to reset them, Good Luck.
    Many times it means the touch panel needs to be replaced.

    GE Profile JTP56... | Answered on Jul 10, 2014

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