Possible bad battery pack. Take for repair.
SOURCE: on my kenmore central vac no power unplug unit
Please clarify that we are talking about the central vac LED/switch panel panel and plugging it into a 110 V wall receptacle.
If I understand when you unplug from the power source ,then plug back in the green LED comes on, looking normal ? But when you manually activate the switch on the motor housing of the vac itself the vac does not start and the LED goes out, so no green or red LED at that point?
If this is the case , Kenmore CV's built approx 5 years ago (MADE by EUREKA) and prior had a circuit board with attached cord (as opposed to detachable) which was prone to relay failure. There were several symptoms, most common was that the relay on that switch panel /circuit board would fuse on and the vac would continue to run when the hose was detached from the wall.However some I worked on from that era had exactly the same symptom you describe. If your unit is between 5 and 10 years old and this sounds accurate, you can unscrew this curved side panel relay with one philips screw. Inside on the PCB will be an L shaped black or white 24volt relay, generally rated at 10 amps. The replacement board or relay will be rated at least 24V/ 15 amps or more. If you can isolate your motor and test it separtely with a power cord or meter , the realy/board will be the only control componnet left.
If you have a small tipped soldering IRON, not a gun, you can generally find a replacement relay to rebuild the board for about $6 at an electronics parts store. Otherwise you will need to replace the control board itself, anywhere form $45 to $70 plus service call if you have a tech come out to the house, and the tech will just unscrew , detach wires and replace the board, no repair , approx 15 minutes work. This will likely cost over $100.
Please post back with your results
Official advice and support for Dyson technology
SOURCE: dyson dc35
Hi Garry,
If you don't have a copy of the DC35 user guide to hand, you can download one directly from our website:
http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc35_uk_manual_300611%20pdf.ashx
If you need any further information on using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
Official advice and support for Dyson technology
SOURCE: We push the trigger, and the light comes on but no suction/ motor not working
Hi there,
I'm sorry to hear you're having difficulties with your DC35. From what you've described, it sounds there may be a fault with one of the components of your machine. If you give our Helpline a call, we should be able to help - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.
We'll look forward to helping you resolve this issue.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
Official advice and support for Dyson technology
SOURCE: the green light on my Dyson dc35 will only stay on for 3 min.
Hi Dave, it's Jack at Dyson.
The symptoms you're describing sound unusual, and we're keen to help you check whether the fault lies with the battery, or with the charger assembly. Once we've determined which replacement part will resolve the issue, we can also confirm whether this is covered under your 2-year Dyson parts and labour guarantee.
When you have your DC35 easily to hand, just give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) to run through some simple diagnostic checks.
We'll look forward to speaking with you.
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