Epson R1800. More times than not the paper will not feed properly

Check the following:

• • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.
  
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• • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
  
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• • If the paper doesn't eject fully, you may have set the wrong paper size. Press the Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.
  
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• • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.
  
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• • Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.
  
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• • Do not load paper with holes punched in it for insertion in a binder.
  
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• • Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.
  
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Paper type

Load up to
this many sheets

Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte

80

Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss

20

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
Epson Iron-On Cool Peel Transfer Paper

1

• If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

First check to see if there any any bits of paper stuck by checking the front and the rear feeder.
Also consult your manual to see if it accepts that thickness of paper.
It can be found here:
http://files.support.epson.com/pdf/r1800_/r1800_ug.pdf
The steps in the manual to clear a jam are on page 89 and types of accepted paper are on page 11.
Hope this helps.

use landscape settings to print, i.e. insert the paper using its 10" side first

I am on an iMac using OSX 10.5.8 and printing on an Epson R1800. With iWork, word processing module I set up the envelope to print and under the File menu, select page setup and choose #10 Envelope with Portrait orientation. I feed the envelope into the printer in the normal horizontal, top first, print surface up. In the File menu I select Print and hit Return. Most of the time this works. Sometimes the envelope feeds through without printing, and occasionally the envelope won't feed but the printer goes through the printing cycle. The R1800 is not the ideal envelope printer. It is made to print photos on photographic paper. I use an old fashioned typewriter to address envelopes.

Epson 1520 printer - Paper feed issues

Hi - I too am having an issue with my R1800 loading XMAS CARD STOCK paper.....I tried cleaning the rollers as per the EPSON web site. Although, I used alcohol in stead of water. I made sure I got the little roller way down under the paper and it seems better...although not 100%. Hope this helps!

Do you mean that the paper light flashes at the same time as the ink light or do they flash alternately (ie: paper on, ink off -> paper off, ink on)?

If so the waste ink pads are full and you need to do the following:

1. Reset the waste ink counter:
Grab the tool linked from the wasteink.co.uk site (see bottom).

2. Redirect your waste ink into an external tank OR replace your waste ink pads.. (external tank is easier).

Instructions for the R1800 are available from this site



If the lights are doing something different, please post again with detailed information about how they flash and I can what else it might mean.

Hope that helps.

Clean the rollers down where the paper sets in the printer. Do not use cheap generic matte coated paper. Some generic matte coated paper will leave a film on your rollers and cause them to not grip the paper.

can you reinstall the software?

Hi Fruitless, Last night I was tearing my hair out trying to get my R1800 to accept some Hahnemuhle Satin 310, and it was just passing through and passing through. About once in 20 trys it would finally print. I was in the middle of making up my own paper profiles for this lovely paper. Anyway, I gave up at about 1:30 am, and went to bed. Today I resumed my attack, and guess what fella, there is a solution. Pass this on to everyone. You did not say what version of Photo Shop you were using. I just got my CS3 a week ago, and if you are using it, you can open a photo for printing. Go to Printing Preferences Dialog Box, > click on Maintenance Tab, and then click on the Bottom button that is labeled as Printer & Options Information. The Printer and Options Dialog Box opens, and there at the bottom is a box that says Thick Paper right beside it. Select or check this box and enjoy yourself thereafter. I did not see this in the User's Guide, but knew there had to be an answer to this problem somewhere. No problems ever since. Best of luck.