Timothy Arpino Posted on Jan 13, 2015

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Brand new machine, out of packing. No self test, just green flashing water light. No noise, nothing happens at all when button is pressed and held, pressed and released.

Tipping back to get water in system turn off and on again unplug and replug removing water container and replacing removing water filter removing and replacing wand

2 more comments
Pan Luo Jan 17, 2018

have you resolved this issue? I got the exact the same issue. Thanks.
Timothy Arpino Jan 17, 2018

Found that priming the machine is the problem. It would not prime using the normal coffee buttons. Using the water spout or steam, the top right button, will prime the machine. Keep using the steam or water spout until water or steam comes out. This will prime the machine and it will then work as it should. It may take a few goes before it happens.
Timothy Arpino Jan 17, 2018

If that does not work or no noise from pump, then return
Oscar Sa Jul 29, 2018

Hi, I have the same problem, the top left button blinking (the one with the 3 drops), no self-test no nothing at all. However I can get to the programming mode. Could you describe the process that you did to solve it? did you use just regular water or descaling solution? Do you need to program something? Thank sin advance for your help

1 Answer

Kolbrun Gunnarsdottir

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Posted on Feb 02, 2015

Kolbrun Gunnarsdottir

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I think I would start by contact the seller and ask why a brand new machine behaves like that.
Then there is always the troubleshooting chapter in the user manual. If yours isn't handy you can always get it here Free User Manuals and Owners Guides ManualsOnline com K

Free User Manuals and Owners Guides ManualsOnline com

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