Have a Costco refill (74XL) for my J5750, that was working fine. got "cartridge on right needs replacing" message. took it to Costco and told the cartridge is almost 75% full. Is there a way to reset/

use only new cartidge. Its the best thing you can do if you want your printer work fine with no trouble.

Regarding your Pixma MP830 printer inquiry (Canon PGI-5 / CLI-8 ink cartridges) and A200 error message, most likely the built-in PRINTHEAD is reaching it's end-of-life and may need to be replaced with a new one. Typically, the average printhead only produces ~4000 to 5000 pages before it electrically fails.
For information on PRINTHEAD failures, please refer to our support page: http://inkjet411.com/?page_id=2934

However, let's run thru the full checklist to screen out additional variables:

Canon A200 Error, Troubleshooting:

Replace ink cartridges if they are empty:
At the risk of stating the obvious (frequently not so obvious in the heat of the moment), find out if the ink cartridges are empty. When in doubt, try a new Canon original ink cartridge to see if this corrects the error.


A data cable of print head is open:
Did you just replace an ink cartridge? Perhaps you shifted a data cable to the print head.


Replace PRINTHEAD if it is damaged. Refer to Canon.com for replacement part.


Turn off the printer for some time

In other troubleshooting tips we have advised any inkjet printer not seeing regular usage to run a test print page. If you are making heavy usage of a Canon inkjet printer, consider giving it a break. This will avoid saturating the printhead with heat, prolonging useful service life.


Update the printer driver:

If you have followed all this with no success, from the printer menu (not computer) push the buttons to get a demo or test page. If everything is ok when you do this, however you get the service error code A200 when you try to produce something productive, odds are good, the print driver the computer is using has gone south (corrupt). When printing on a network, a corrupt printer driver can spread like an unwanted virus. Depending on the network, a driver that has gone rogue may be seen as an updated driver, which network will 'helpfully spread' as an update.

CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!

Canon PGI-5/CL-8 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=4SSnu4XhWG0

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However, if your printer works routinely after inserting a brand new Canon OEM (original) PGI-5 and CLI-8 ink cartridge(s) in it, this will confirm the cause of failure.

Please visit http://www.inkjet411.com for more information or contact us directly at [email protected]

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NOTE: For North American ink refill store locations and details on ink refill pricing:

Costco USA Ink Refill Service (453+ stores): http://www.costcoinkjetrefill.com
Costco Canada Ink Refill Service (52+ stores): http://www.ca.costcoinkjetrefill.com
Costco Mexico Ink Refill Service (38+ stores): http://es.costcoinkjetrefill.com/
Costco United Kingdom (select stores): http://uk.costcoinkjetrefill.com/

Fry's Electronics Ink Refill Service (34 stores): http://www.frys.com/ads/page51

Best Buy Canada (4 stores): Downsview, Sherway, Toronto, & Vancouver

Micro Center Ink Refill Service: http://www.microcenter.com/site/content/refill-service.aspx
(8 locations are providing ink refilling services)
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-Thank you

Unfortunately no....the HP Photosmart C4385 printer uses HP 74/75 (or 74XL/75XL) ink cartridges. However, you can get your cartridges refilled at most Costco stores or any Fry's Electronics store at a fraction of the cost of a new ink cartridge.

For additional printer help or advanced HP printer diagnosis for you specific printer model, please visit Inkjet411:
http://www.inkjet411.com

When you get an HP integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901, 92-98....currently offered at Costco today) or if you buy a remanufactured/compatible HP ink cartridge, the ink levels cannot be reset (HP has a smart chip embedded within the nozzle plate at base of ink cartridge which counts the drops and then registers as empty).....so you'll just need to live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and similar while you are using these types of aftermarket supplies. The first video below provides an overview of the 'low ink' phenomena, the 2nd video provides suggested cartridge prep/handling instructions when you return the cartridge for refilling:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. If you run into a problem where the ink cartridge is performing marginally and blocks printing (via the Red X), you can bypass the error message (usually only 1 time per clearing action):

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. You can also run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test).....go to www.inkjet411.com for more information on your specific printer model.

Yes the guy at the Store was right, it should work on your printer (check out here), since you didn't mention the problem, I can't give you further instructions, I can only confirm that it's compatible with your printer.

If you are having trouble installing the cartridges, you can refer the tutorial (click here).

If you need further help, let me know with more details.

Good luck.

Thanks for using FixYa.

By using refilled cartridges you will always have this problem. Each cartridge has a chip that lets the printer know when it is full or empty. By pressing the ok button you may be able to clear this message. However, most of the time you can still be able to print and ignore the message.

your cartridge have not been refillied in the right way
you must replace the chips with new ones

Try cleaning with a wet towel the contacts in your printer
probably have ink on contacts and nan not read your cartridges
it is the metal pins ,the point that cartridges are getting in

I own one of these printers and refill cartridges for a living. When you get this problem its best to return the cartridge for another, thats what I do for my customers.

When buying re-manufactured cartridges its best to buy from a local store and ask about there return policy before making your first purchase.

If you are buying from a reputable re-manufacturer then this will be a very rare problem. It happens with genuine HPs too.

BTW this printer uses HP 74 & 75 inks. when buying re-manufactured buy the HP 74xl which gives (according to HP) 750 printers compared to 200 from the HP74. Remanufactured HP75s are fill to HP75xl capacity.

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU