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On page 81 of your manual it says to adjust your LCD screen brightness.
If you can't find your manual... go here and download it. http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_PE_770%20%20%E2%80%93%20New!_EN_1819.PDF
Press the start/stop switch and hold it while you power the machine on. THEN, press the reverse switch, hold it and press the lcd. Release the reverse switch AFTER you touch the LCD.
What model machine are we talking about here? If it is a Designer 1, Reverse doesn't show up on the screen. You need to hit the Reverse button twice in succession, the button stays lit up, and the machine should sew in reverse until you hit Reverse again or change stitch.
When a reverse arrow shows on the screen, it is usually when a programmable stitch is selected and you need to hit Reverse to complete the programmed task.
Get back with more detail on your machine and the problem, and maybe I can offer some more specific help. Pamsquilt
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