20 Most Recent Singer Quantum XL-1000 Computerized Sewing Machine Questions & Answers

Hi jlbostwick,

Here's what you can do to recalibrate the touchscreen of your machine:

Enter service mode.

1.Press the start/stop switch and hold it while you power the machine on.

2. Then, press the reverse switch, hold it and press the LCD.

3. Release the reverse switch AFTER you touch the LCD.

Hope this helps.

Thank you for using FixYa.

Singer Quantum... | Answered on Apr 06, 2020

First turn off the XL-1000 and remove the auxilliary bed. Attach the embroidery bed and push the lever on the front of the bed to the right. Switch to the embroidery presser foot. Thread the machine with the appropriate embroidery thread and bobbin thread. Set up the embroidery hoop. Turn on the machine. Lift the presser foot to the highest position. Slide the embroidery hoop under the presser foot such that the key on the hoop goes into the slot on the embroidery bed.

The directions for setting up the hoop are given in the manual for the Quantum XL-1000. Singer has most of their manuals here: https://www.singer.com/support .The current link to the manual is https://www.singer.com/sites/default/files/product_manual/1259_xl-100_0.pdf . The section on embroidery starts on page 54 (page 56 of the PDF). Page 57 has the information on securing the hoop to the embroidery frame.

I hope this helps.

Cindy Wells

Singer Quantum... | Answered on May 18, 2019

thread, threading, hooping all possibilities. Hard to say which without seeing

Singer Quantum... | Answered on Oct 12, 2018

Check to see if there is some sort of Touch Screen Calibration mode that you can use. I'm not familiar with that model, so I don't know what menu items you have available. Is there a Utilities function? That might be where something like Touch Screen Calibration would reside.

Another thing that I just thought of is you might have a dead battery for the settings. Some devices have a battery that keeps a voltage applied to a chip that contains settings information. If the battery has died (too old), the settings may have been erased. Data such as Touch Screen Calibration values would be stored in this memory. These batteries usually keep the memory alive for several years, but they eventually wear out. More modern devices keep this info in Flash memory that does not need a battery. Screen calibration is usually done at the factory when the machine is manufactured.

Singer Quantum... | Answered on Jan 28, 2018

Search for:

Make Model manual

Singer Quantum... | Answered on Nov 05, 2017

First do you mean the foot itself or do you mean the pressure bar that the foot is connected to .

Singer Quantum... | Answered on Oct 20, 2017

You can purchase the service manual from Sewing Parts Online. If your model is not listed, just email or phone them and they can get it for you.
Just offhand, it sounds to me like he accidentally unplugged the connector that runs it on the motherboard. If so, it's a very easy fix -- the motherboard is under the display and you can often see it by removing the bottom cover (the base). All of those plugs only plug in the right way, and only ONE plug will fit the correct connector.

Singer Quantum... | Answered on Aug 21, 2017

How long has it been since your sewing machine was serviced? Last time it was oiled?

Singer Quantum... | Answered on Jun 27, 2017

It is called a "stepping motor." You may be able to find a generic model or one from a donor machine that would work.

Singer XL 550 Service Manual Basic Positioning Of Zigzag Step Motor

Singer XL 1000 List Of Parts

You might try contacting some of the online vendors for advice:


Service Manual Singer Quantum XL1000

Singer Quantum... | Answered on Apr 02, 2017

Remove plate over feed dog, femove bobbin and bobbin casing. My guess is that you have debris, lint or a piece of fabric stuck in the works

Singer Quantum... | Answered on Dec 19, 2016

It's in your book under calibrating the touch screen.

Singer Quantum... | Answered on Nov 04, 2016

it is unusually on 1.0.com

PS: COOL domain

Singer Quantum... | Answered on Sep 08, 2016

doubtful that new software will run on an older machine .

Singer Quantum... | Answered on May 15, 2016

you may have to have the computer part checked to see if there is something wrong with it

Singer Quantum... | Answered on Apr 19, 2016

Try a brand new needle. Also check to make sure the needle is inserted properly. There is a front and back to the needle.

If the needle continues to hang up, take it for service.


Singer Quantum... | Answered on Mar 31, 2016

could be a sensor problem or a computer problem, needs to be checked

Singer Quantum... | Answered on Feb 24, 2016

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