I suspect the water valve is not shutting off complete enough and is leaking by out the dispenser. You will likely need to replace the water inlet valve, accessed from the back of the refrigerator.
SOURCE: the Water dispenser is leaking water
It's either a bad water valve or the switch in the dispenser is stuck.
SOURCE: kenmore refrigerator water dispenser problem
SORRY TO SAY THIS BUT IT SOUND LIKE YOU HAVE BLACK ALGEA IN YOU WATER SYS WHICH IS GOING TO REQUIRE A TECH TO REPLACE ALL THE TUBING IN YOUR WATER INLET SYS TO GET RID OF IT. GOOD LUCK AND CONTACT APPLIANCE SERVICE CO. P.S. DON'T DRINK THE WATER OR USE THE ICE IT WILL CAUSE MEDICAL COMPLICATIONS
If you need further help, reach me via phone at https://www.6ya.com/expert/marlon_56d9a24f02585258
SOURCE: Kitchen Aid Superba refrigerator
had the same problem. Turned out it was a worn out valve that controls water distribution. Remove the back panel. There is a (in my case) blue part with one water line coming in and two water lines coming out. This houses an electromagnetic control which directs water either to the dispenser, or the ice maker. I took it apart a few times, and didn't see anything wrong, but ordered a replacement, easily switched it out and viola! No more leak. Ordered the part online for less than a repair visit.
SOURCE: ice build up under rolling tray in freezer
Yes you are right there is a drain tube in the middle of the coils. You need to remove the back panel and you will see the coils of the evaporator (freezer) and right underneath you will see drain tube. Now more then likely it is plugged with ice so take some regular table salt and two or three teaspoons on the top of the tube opening will break it loose and start draining. Take some regular tap water and pour down just to flush the tube and inspect the bottom collection pan under the fridge and see how much water is coming out. Be sure to have unit turned off when you do this cause the fan will run inside the freezer compartment other wise. Hope this helps you. ken
SOURCE: KitchenAid KSBP25FKSS Side by Side Refrigerator Ice & water dispenser ondoor not working
I had the same problem and had to have the entire door replaced. I thought it was a random thing since sometimes it would just start working again, but finally it just stopped for good. The wires that
are below the door on the left hand side (you can see them better when the lower front piece is removed) were severed and they can't be put back together without replacing the door. My repair guy (the refrig. was still under warranty) told me it was a design or installation defect and that he has seen it time and again. Evidently, when they install the wiring, they don't leave enough room to stuff the wires out of the way of the closing door and eventually, it severs them over time.
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