20 Most Recent KitchenAid KBFA25ER Bottom Freezer French Door Refrigerator Questions & Answers


Some refrigerators are designed to cycle through the settings. If you continue to press the down switch it may cause the numbers to reach the bottom set number then go back to the highest number and start the cycle over. If so then all you will need to do is continue to press it until it gets to the desired number. That is how LG and Kenmore work at least on the models I have worked with..

KitchenAid... | Answered on Aug 01, 2020


check to ensure the valve to the water supply is fully open, if so you may have a restriction (plugged) line or valve, this could be due to minerals or biological growth. if possible roll the fridge from it's location to access the rear where the water supply is connected, turn the brass fitting left to loosen to see if water begins to seep out, this confirms a water supply is available and the issue is likely a solenoid valve. My hunch is being neither are working at the same time the water supply is not available.

KitchenAid... | Answered on Nov 05, 2017


Download manual from web site. Freezer should be around zero degrees and fridge around 39.

KitchenAid... | Answered on Aug 25, 2017


Freezer has been leaking water at the bottom. I opened the drawer/door and removed the bins, there was a small amount of ice formed on the bottom at the back, I broke it away and poured a small bit of warm water in the black drain hole. the next day the bottom and rear are full of frozen ice and it is difficult to open the drawer/door to the freezer. Everything is covered with frost. Help!

KitchenAid... | Answered on Sep 25, 2014

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