20 Most Recent KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Questions & Answers

replace the emitter and receiver board. see trouble shooting steps on Jpeg. optics boards - resized-undefined-undefined-0_0.jpeg

KitchenAid... • Answered on Jun 10, 2020

In my Kitchen Aid bottom freezer there is a metal arm(?) that I lift up to stop the ice maker from making ice. When I start running low on ice, I push the metal arm(?) back down for it to make ice again. Hope this is the solution for your Kitchen Aid too.

KitchenAid... • Answered on Dec 18, 2019

I went through this same thing! You probably can't find an eject button because there isn't one on the model that you have. It probably isn't turning because it's just stuck and you have to just have confidence that you're not breaking it and force it to the left - all of a sudden, it will "pop" and turn easily.

Here is a great link to show you the different types of Kitchen Aid refrigerator filters - which kind has an eject button and which doesn't:


I also found a great (and short!) video from Kitchen Aid that really helped me see how to do it. Try this one - I thought it was the best:


Finally knowing there wasn't an "eject" button saved me many hours of looking, and the tip about using the handles of the plyers worked great.

It is really discouraging to think you can't just screw out a water filter, but it isn't you. The directions are misleading - they don't match what you're seeing, and it doesn't twist out easily - it has to be forced....and THEN it twists out easily.

Hope this helps. It worked for me when I'd completely given up.

Best of luck!


KitchenAid... • Answered on Dec 06, 2019

We had the same problem. Our fridge was beeping and the lights would not come on. To stop the beeping and turn the lights back on we had to press the OVER TEMPERATURE RESET button. As soon as we did this, the lights came back on and beeping stopped. Hope this helps.

KitchenAid... • Answered on Aug 07, 2019

Our refridgerator has terrible tasting ice and water and we have tried everything to fix it. Is there a sure fire way to fix the problem. I would love to use the ice maker and water.

KitchenAid... • Answered on Jul 02, 2019

Put a in-line water filter on the water line if you want. The taste is from the food and items you have in the refrigerator. Clean it out and keep your items in proper storage. Ice collects the smells in the line and the fridge. Change your ice that is sitting in the bin, wask out the bin with water and baking soda. Hope this helps.

KitchenAid... • Answered on Sep 07, 2018

Hello ted, I see that you have replaced the compressor fan motor and you have assured as well that the fan is working correct? In all actuality it is best to put the outside fan source around the rear of the machine to blow directly on the compressor itself. Questions for you how fast is the new compressor fan motor spining does it look like it is working properly or is it spining slowly? If the fan were spining properly then you would look at an issue most likely with the condensor where you would most likely have a clog in the condensor itself. You would have to call for a technician to come to your house and replace the condensor. I will await your reply Thanks
p.s you could also have a clogged capilary line as well which would also cause this as well where the oil from the compressor is not able to move to cool so instead it just heats up due to a blockage in either the capilary, the condensor, or one of the lines. This usually happens from the compressor fan motor not cooling and the unit running and not being able to cool.

KitchenAid... • Answered on Jul 17, 2018

I hope I'm leading you in the right direction... try this site...I found the part I believe and there is a install video there... http://www.appliancepartspros.com/whirlpool-valve-solenoid-single-wp2313917-ap6007232.html hope it helps.

KitchenAid... • Answered on Feb 27, 2018

If you get us a Model # it would help FIXYA Folks help with some suggestions. Should be Inside the refrigerator, on the left wall. silver sticker. Thanks

KitchenAid... • Answered on Feb 27, 2018

In a few cases, the timer is getting condensation damage from a poorly sealing door, or a missing shield. Commonly you'll see corrosion or stains on the timer when you remove it which would be a tattletale sign. Check for both when it fails next.

KitchenAid... • Answered on Jan 09, 2018

Obviously there is an issue, perhaps a safety issue. Suggest don't over-ride anything. Check your owner's manual to see what blinking light indicates.

KitchenAid... • Answered on Nov 02, 2017

Sounds like a defrost problem if the evaporator is frozen over. If it's just Ice blocking air transfer on a top freezer model, then it's a blocked defrost drain.

KitchenAid... • Answered on Sep 11, 2017

OptimIce Feature The OptimIce feature assists with temporary periods of heavy ice use by increasing ice production. Press the OptimIce feature touch pad to set the freezer to the lowest temperature setting. Press the OptimIce touch pad again to return to the normal freezer set point. NOTE: The OptimIce feature will automatically shut off in approximately 24 hours

KitchenAid... • Answered on Aug 28, 2017

Try lubricating the bearings in the motor with a very thin oil like sewing machine oil.

KitchenAid... • Answered on Aug 08, 2017

Not finding what you are looking for?
KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo

1,409 questions posted

Ask a Question

Usually answered in minutes!

Top KitchenAid Refrigerators Experts

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

2028 Answers

Lawrence Oravetz

Level 3 Expert

10548 Answers

Cindy Wells

Level 3 Expert

6259 Answers

Are you a KitchenAid Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

KitchenAid Refrigerators

  • KitchenAid Refrigerators

Most Popular Question

water dispenser liiks

  • Refrigerators