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Anonymous Posted on Apr 16, 2014

Pink cast on whites canon 5d mark 2

Hi key or white backgrounds have a magenta cast to them

1 Answer

Paul Green

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  • Canon Expert 527 Answers
  • Posted on Sep 02, 2016
 Paul Green
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This could be to do with the type of lights you are using and not the camera.

5 Related Answers

Anonymous

  • 216 Answers
  • Posted on Dec 17, 2006

SOURCE: White objects appear pink

This sounds like a budding CCD problem that Canon is aware of. Canon is replacing the defective CCD at no charge. Go here for the link and more details on getting a free mailing label: http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=223&modelid=8044&keycode=2112&id=29819

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Anonymous

  • 1 Answer
  • Posted on May 13, 2007

SOURCE: White background in real world turns purple or magenta in digital photo

If you go to www.canon.co.uk. Go to technical support, then follow the links to your camera, a notice should pop up about the problem you are having. They are offering free repair for: Abnormal colours Distorted image Abnormal image It says its a CCD problem https://self-service.canon-europe.com/uk/pages/

t00nz

CameraR

  • 4738 Answers
  • Posted on May 20, 2009

SOURCE: horizontal lines showing in lcd monitor and pink cast to printed photos

Oh my goodness, don't disassemble and don't go banging your A95's up for this problem. Sorry I missed this post when you first submitted it.

This sounds like it might a defective CCD imager. If so, Canon should FIX THIS FOR YOU FOR FREE, including FREE SHIPPING both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
 
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Anonymous

  • 161 Answers
  • Posted on May 20, 2009

SOURCE: canon 5d lcd

If its a year, request that canon fix it free of charge under its warrenty.

Charge the battery, and or buy a new battery to see if its fixed. Bestbuy if there is one close to you is the first place I look for a battery.

zohail

Shoaib Rais

  • 1223 Answers
  • Posted on Jun 01, 2009

SOURCE: pink tint in pictures taken using canon s500

CCD FAILURE !

Call Canon for FREE REPAIRS it is a known issue ask them about BAD CCD see this link for service advisory

RATE ME WELL !

Regards

Zohail

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I guess it could be several things; perhaps the color temperature of your lights is the culprit. At any rate, it shouldn't be too difficult to correct - here are two suggestions: 1) Shoot in RAW mode so that you can fine-tune color balance after the fact and don't have to get it right in-camera. 2) Shoot a black/white/grey card in the same lighting as your subject. (all three "colors" on the same card) You can then use the eyedropper tool in either curves or levels to set the black and white points, and the grey eyedropper tool (when clicked on the grey in your shot) should get rid of any color cast, magenta or otherwise. Good luck!
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