20 Most Recent Canon PowerShot A720 IS Digital Camera Questions & Answers

cudgegong said in another forum:

To resolve the annoying "change the batteries" problem. Goto menu, choose yellow menu, select
file No. reset to ON. Turn camera off and back on.

Voila fixed.

Canon PowerShot... | Answered on Nov 15, 2017

Where do you live? Look up Canon on your computer and find out where they are located. The nearest one to you.

Canon PowerShot... | Answered on Jun 09, 2017

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Canon PowerShot... | Answered on Dec 16, 2016

If you want to copy from memory card to another you'll need to do this in your computer, copy from card 1 and paste to card 2.

Canon PowerShot... | Answered on Dec 02, 2016

try cleaning the lens with lens cleaner
take it in for repair

Canon PowerShot... | Answered on Jan 31, 2016

I was having the same problem and changing to Alkaline batteries seems to have solved the problem. I hope this helps!

Canon PowerShot... | Answered on May 29, 2015

I have this same exact problem. When you say "repair it," how?

Canon PowerShot... | Answered on May 29, 2015

I had a similar problem. Camera was dropped. Flash would not work and camera would not allow pictures to be taken with low light. I was able to take photos with flash off.

I took the camera to the local repair shop who thought it may be fixable with a replacement flash circuit board @ $80. Turns out the problem is deeper and the main circuit board may be the problem. Not worth repairing in my case.

Check w/ Canon support even if camera is out of warranty. They do have a loyalty program and offer some refurbished cameras below market.

Canon PowerShot... | Answered on May 29, 2015

Hi Usually outdoor picture are good within small compact camera. They designed like that. But now your unit just have flash pcb defective. When flash function work, your picture will be good indoor. Regarding your flash unit would be brown fuse or replacement of flash unit. It is 50 and 50 chance. Your local repair shop would charge around $35 to 95 depend on what they really want to charge. Thanks and best regard!

Canon PowerShot... | Answered on May 29, 2015

Dear sir,

It seems  ur battery is weak , since it  use  AA battery put new alkaline batteries  & then try .. I beleive it will take pictures  with snap .

[email protected]

Canon PowerShot... | Answered on May 29, 2015

If the battery is low, it can take a long time for the flash to charge up enough to flash. Perhaps that's the problem? While the flash is charging up, my Canon cameras show "busy" in the viewfinder.

Canon PowerShot... | Answered on May 28, 2015

SD card may be defective try another one to see if the one your installing is bad or not.

Canon PowerShot... | Answered on Jan 30, 2015

Is there any dirt on the lens? make sure it is clean. if this is not the issue you will need to open the camera and make sure it is clean on the inside as well (I DO NOT reccomend to do this alone)

make sure to use rechargeable batteries ONLY
I reccomend using ENELOOP (by sanyo) or FUJITSU
make sure the batteries are made in Japan!!

Canon PowerShot... | Answered on Jan 08, 2015

The gears that move the lens in and out may have been damaged when it fell and needs to be inspected by a trained repair technician. The components involved with the lens normally needs replacing if they got damaged.

Canon PowerShot... | Answered on Dec 01, 2014

This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

Canon PowerShot... | Answered on Nov 07, 2014

Not finding what you are looking for?
Canon PowerShot A720 IS Digital Camera Logo

222 questions posted

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2312 Answers


Level 2 Expert

69 Answers

Pieter Vleeshouwers
Pieter Vleeshouwers

Level 3 Expert

2027 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

PowerShot Canon

  • PowerShot Canon

Most Popular Question

no remote cable release provided

  • Cameras