Adding a new computer to scanning network of konica bizhub c351

select "PDF"- MMH option, not the "MMR" option from one touch menu.......

check in one touch setting, PDF-MMH and MMr, multiple files and single file option, if having problem then call your tech service rep

Google the full error.
this sounds like a font realted postscript error.

1.press the utility/counter button
2.select the administrator setting button
3.enter the password 12345678
4.select network setting
5.select tcpip setting
press forward button until you reach the tcpip addres section then you can change the address

call your tech service rep

There could be a number of things causing this, including port blocking at your server level - check with your IT professional.

It would help to know how you're trying to scan (i.e. scan to e-mail, scan to FTP, scan to desktop), if the C351 has an EFI (Fiery) print server incorporated and how it's set up for scan interfacing with the copier. There's so many variables, it would be very difficult to pinpoint any one solution without knowing just how the copier and your network are set up.

Easiest way is to change to SMB scanning which will give you direct scanning to PC or server. Create a new address in the machines address tab in the browser add the (must be a fixed) ip address of the machine it is going to with the folder name, user name and password and it will work a treat.

first, int the mac must have the "share for windows" checked, in the network settings.
second, you'll have to create a folder name SCAN into the 'home' folder onto your mac. then , you ll have to have your user and password of your mac.
then, you ll have to enter in the bizhub:
- Ip of your mac
- gateway of your mac
- mask of your network
on the copier
- in the utiliy/counter // register 1 touch, book adress, SMB (don t remeber exactly the path .. but just not so far of these paths), :
IP server: Ip mac
path : SCAN
user: user'sMAC
password: password of the user's mac (CAN NOT BE EMPTY)

and ormally, that's all folks :-)

It sounds like you have setup a fax forward box.

You need to set up a one touch, scan to SMB.

this can be easily done via your web browser by typing in the IP address of the MFP and set it from there.

You need the IP address of the laptop and is best to put the shared folder in the main drive (C).
Then for the file path you just need to enter the name of the shared folder EXACTLY as it is on the lap top.
You also MUST enter the ID a password to give it access.

what method are you using to scan? SMB, FTP, TWAIN, or scan to HDD and retrieve from computer. Trying to gather informations sounds like it is trying to access something like an LDAP or remote settings/server.