Bizhub c351 scanner not working

i need to change my internet provider address. please

go to pagescope (web interface) by typing the IP address of the copier into any webbrouser address line. then go to scan and wallllah?? you got the settings

Where did you see that error message? Other web site working?
Did you set DNS server to your router or your ISP's server IP address? I suggest you to use the internal IP address of your router as the default gateway and the DNS server setting on your computer if necessary. On your router, you can set to use ISP's DNS server if necessary. Usually you don't need to set anything on your router, it will detect it for you automatically. For some web sites, you may need to open some more port and have your ISP check all the settings on their site to make sure everything is working if you added the router recently.

Ah, the dreaded CE-00 and CE-02. This is a networking problem!!

It means the IP address stored in the copier for the computer you're trying to scan to is old and stale!!! That workstation got its IP refreshed by DHCP and your copier has been left in the dust!

To refresh the workstation's scan profile information in the copier either:
1) Reboot the workstation, or
2) Find the Network Scanner Tool icon in your tray, right-click on it, find Automatic Profile Update, and click on Update Now.

Also check the webpage and make sure that if you're using DNS for name resolution that you have the correct and working DNS IP's!!

1) If you're actually scanning to an email address, make sure your SMTP email server information in the copier's web page is correct.

If you are using names instead of IP addresses, also make sure your DNS server IP's are correct.

2) If you're scanning to create the fake email set up by Sharp Network Scanner tool, the connection info in your copier is old and needs to be refreshed.

From the computer you're trying to scan to, right click on the Network Scanner Tool icon in the tray, go to Automatic Profile Update, and select Update Now. If you have no tray icon, reboot your computer.

If your copier is set up to store names instead of IP addresses, make sure your DNS information is correct in the web page.

Manuals:
http://help.bt.konicaminolta.ca

Utility/Counter button

#1 Create one-touch.

From here make selections until you find the one you want.

or....

Use your Web Browser to log into the device by entering the copier IP Address. From here you can create one-touches as well, and is easier.

Easiest way is to change to SMB scanning which will give you direct scanning to PC or server. Create a new address in the machines address tab in the browser add the (must be a fixed) ip address of the machine it is going to with the folder name, user name and password and it will work a treat.

You cam try doing a power cycle. Turn off the modem, router (if you have one) and your computer. after 1 minute turn on modem first then router and computer. If you still can't communicate or ping the DNS it could be a firewall that is blocking it.

To print via IP on MAC  type IP address in queue type print ,name the printer and  the correct driver/ fy...35/

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.