Question about SanDisk Sansa e250 MP3 Player

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Songs dissapeared I had over 400 songs on my sansa 2.0 one minute and the next minute it shows I have only 16 songs. How can I get those songs back? I did not delete them. Where did they go?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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1 Answer

How do I delete songs that don't show up when atached to computer


You could format your player and start over? Right click in C250/internal memory and format? Should bring you back to fresh player with no songs or pics.

Jan 24, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Certain songs on my Sansa m240, will not play


Hi,
If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.
 

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next
id1107_22_next.gif 

3. Click Yes to agree on the license agreement. 
id1107_23_eula.gif 
  
4. Click Next to start installing the program. 
id1107_24_install-begin.gif  

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade
id1107_41_upgrade.gif  

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 
id1107_42_ok2proceed.gif 

3. Click OK to finish update. 
id1107_43_disconnect.gif 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 



METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 
id1107_m24.gif 

NOTE: If there's no new firmware available, you won't see a balloon message.
 

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
id1107_m25_select-fw.gif 
  
6. Click Download Now. Firmware download starts. 
id1107_m26_dl-now.gif 
  
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 
id1107_m28_finish.gif 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa c140 says it's full but its not


on the left hand side above the word create playlist, you'll see an eighth note next to the word music. click on the arrow next to the word music.click sansa c140 (if u have one) then click the arrow nest to sansa c140 and click on folder. then open it and you'll see a picture that looks like a stack of cds. click on it ONCE then press the delete key. it will delete allyour songs. then go back to the library and download back the songs you want.

Jan 04, 2009 | SanDisk Sansa c140 MP3 Player

2 Answers

Cannot delete the songs on mp3


I do mine through Windows Media Player
1)Plug in Sansa
2)Open up Windows Media Player and wait for the Sansa e250 icon to show up under the library. First time, might say 'What device is this' or 'Autoplay'-for autoplay,you click 'sync media files to Sansa e250 using WIndows Media Player'
3)When library shows, click 'Sync' if it is not already there.
4)Just simply click and drag the songs you want from the computer library to the list pane on the side.
5)Once your done, click 'Sart sync'

TO DELETE
1)Plug in
2)Wait for the icon under Library in WIndows Media Player
3)Go to Songs under Sansa e250
4)Right click desired songs and choose Delete. You only want to delete from Sansa e250-nothing else

~loli~

Dec 23, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Cannot delete "bad track"


try formatting your mp3 player and then syncronizing songs back on to the mp3 player.

Sep 13, 2008 | SanDisk Sansa E280 MP3 Player

3 Answers

How do I delete songs from my player ?


Did you try changing the usb mode?
settings/usb mode (down at the bottom)
Try changing this to MSC mode.

I hope that helps.

Aug 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Recover lost space


Go to the Computer Drive Choose the component and Format it by right clicking. THIS WILL DELETE ANYTHING ON THE PLAYER!!!!!!!

May 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronizing


I guess you can try downloading it again. Shouldnt you still have the songs in your PC anyway? You can try to download it again using limewire or any other tool. Next time you can use windows media player 10 or 11 to delete songs by clicking on library and then finding the songs you want to delete on the list on the left which should show your Sansa connected.

Jan 21, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Songs When Selected Play Something Else & Songs that are missing altogether


Follow this link - it explains how to update your player's firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Hopefully this should solve the problem. if you need the user guide find it here; http://www.sandisk.com/Assets/File/pdf/retail/Sansa_e200_UserManual.pdf I Hope this helps :)

Mar 11, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Phantom Songs on my Sansa e250


Use Windows Media Player to delete, or double-check the format of those songs

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

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