Sansa will only play in "Play all mode"

you wish to combine music from the same artist or various artists? the same artist will go under that artist name... various artist you will create a folder (play list... slow jams, dance tracks or even genre)

example Hip Hop will be all in one folder or all My Chemical Romance live / studio in one folder

connect device to PC, start/my computer/see device open it, right click new folder... now open new window find files click and drag or copy and paste files from where the files are to the newly name folder

note once you finish do not disconnect... disconnect using hardware removal safely

Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete
Labeling Unknown Songs: open Windows Media Player and go to library click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then sync with your sansa or media player then load songs to it........

Labeling Unkown Songs: open Windows Media Player and go to libary click on artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... This change in your computers Music folders also then syc with your sansa or media player then load songs to it........

format And Try and drag and drop from your music folder to the media folder on the player make sure usb mode is mtp this will show you all the folders Use your windows explorer for the transfer... much easier.....open windows explorer click on folder this will bring All folders up on the left...find the sansA And formAt with A right click....left click on mediA hold and drag to sAnsA mediA folder

open windows media player and goto libary click on album artist. The sub folders will be named by the artists and the unknown songs will be in the sub that say's unknown. Click on unknown then right click on the title bar put a check next to artist and album artist. Right click song under artist or album artist or both and type in the name of the artist etc.... then syc with your sansa then load songs to it........

You have to go in the music meu then go to albums where you see all the songs on the systems album.

ok. first, you need to change the id3 tag in your mp3 files by right clicking it, selection properties, and then under information, change the album and artist name to what you desire.


for playlist, make a playlist in windows media and save it, then change the extension to .plp

Select Recently Added, Artists, Albums, Songs, Genres, My
Top Rated, Playlists, Podcasts, Audiobooks, or Recordings (Voice). - to view songs by album, artist, etc.

Or remove the track lisitng from the ID3 tag completely.

it sounsd like you are having a firmware issue..What I would recommend you to do is to update the firmware that is on your device..and that should solve the problems you are having..I hope this helps
Please rate accordingly
Thank you
Computerrep

try to format it. Call sandisk and ask them about how to format it...they can tell you more over the phone than i can emailing you. Maxx