Motorola Mobility HS820 Consumer Headset Logo

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Posted on Feb 09, 2009
Answered by a Fixya Expert

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Does not charge!!!

The light stays on during the charge period. I have connected it overnight but pressing the multi-function button, the light indicating that it has been charged DOES NOT come on.

  • 2 more comments 
  • muzahirh Feb 09, 2009

    Thanks alot hari86... sounds like a battery problem to me as well.

  • Anonymous Feb 14, 2009

    how do you change the battery,the set is closed from all sides .please also guide which battery to use.

  • Anonymous Feb 18, 2009

    same problem

  • thebigdawq Mar 03, 2009

    My Motorola HS820, and I had 2, seems to have this recharging problem when the battery is completely drained. It was working fine, I put it down and forgot where I put it. The phone continued to pair with it. When I found it the battery was dead and now it won't recharge.

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1 Answer

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  • Expert 289 Answers
  • Posted on Feb 09, 2009
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Hi..the best solution to this problem is that
replacing the old battery to a new one.It could
be your battery problem.It may have some fault
in it.so go for a new one.
try this out..
thank u..
rate me..

  • Anonymous Feb 09, 2009

    hi..ya that's the problem due to the poor

    battery.

    check it out..

    thanks..

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These steps are for a headset that is already paired to you cell phone and is stored in the phones trusted device / history list.

Look at the lights on the Multi-Function Button of the headset (the top / largest button of the three buttons); the light will be blinking Red if not connected and blue if connected (paired and connected are two different things). Push the volume up (middle button) 2 times, you should hear a beep each time you press it. If you hear the beeps go to the next paragraph. If you hear no beeps at all you will need to call 1-800-742-8588 for an RA # (Return Authorization Number) for warranty and non warranty repairs.

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*NOTE* Most newer model cell phones have an automatic connect feature. Some phones have the categories of "Headset", and "Hands Free" in their Bluetooth menu. Some companies use the term Auto-Connect under the "Hands Free" category in their Bluetooth menu to indicate the set up for use with the Bluetooth system in an AUTOMOBILE.
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Hi tonischramm,

To turn on the device, just press the "Multi-Function Button" on the headset. To connect/pair the headset to another device, just Press and hold the "Multi-Function Button" on the headset for six seconds. The light on the headset turns blue when the headset enters pairing mode.

Hope it helps.

Thank you for using FixYa.
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How do I acitivate it

Charge your headset
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1 Put the headset in the supplied charging case and close the cover.
2 Plug the travel adapter into the case's charging socket.

Put your headset in pairing mode
1 Ensure that the headset is off (see Turn headset on/off below).
2 Press and hold the Multi-Function button until the indicator light turns on in blue (approximately 8 seconds).

Turn on Bluetooth on your phone and pair with headset
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1 Place the headset over your ear.
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3 If your phone and headset are successfully paired, you will hear ringing on the headset

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To turn the headset on
Press and hold the Multi-Function button for4 seconds until you see 4 blue flashes on the indicator light, then release.You will hear a tone and see the indicator light flashes while the power is on.
To turn the headset off
Press and hold the Multi-Function button for 4 seconds until you see 2 blue flashes on the
indicator light, then release.You will hear series of 2 tones and see the indicator light stops flashing.
http://ars.samsung.com/customer/DownloadAnsTempl?AT_ID=70171&SEQ_NO=2
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