20 Most Recent Motorola Mobility HS820 Consumer Headset Questions & Answers


I am changing cell phones

0000 should be the passcode - check to be sure your phone is compatible with the bluetooth headset or try taking it back and exchanging for a new one?
7/23/2011 7:36:47 PM • Motorola... • Answered on Jul 23, 2011

Trying to determine the charger output voltage

Its not the 5.6 i can say that, could be wrong but my headset almost exploded with 5.6, not joking either battery grew in size only noticed due to the plastic making a cracking sound.
7/16/2011 7:16:32 PM • Motorola... • Answered on Jul 16, 2011

Pairing with iphone4

Select YES to pair. Enter the passkey 0000 and select OK.
if you have any OTHER devices paired remove them.
1 reset network settings on iphone
2 power off blue tooth device
3 power cycle iPhone
4 attempt to re-pair
3/7/2011 4:24:12 AM • Motorola... • Answered on Mar 07, 2011

I had my hs820 sinc

11/22/2010 10:21:28 PM • Motorola... • Answered on Nov 22, 2010


how I can activate my headset with my blackberry bold 9000 and which does not recognize
7/14/2010 6:11:56 PM • Motorola... • Answered on Jul 14, 2010

Need PIN code for pairing

It's '0000' (four zeros).
Hope it works for you.
Cheers! Carlos
5/18/2010 3:43:12 AM • Motorola... • Answered on May 18, 2010

I need the passcode for my hs820 motorola

The code is 0000
5/12/2010 10:03:13 PM • Motorola... • Answered on May 12, 2010

My Phone Does Not Locate My HS820 Headset

Try the following:
1) Make sure the HS820 is fully charged up.
2) Remove the battery and SIM card from your phone for about 1 minute and put them back in.
3) As soon as your phone is booted up, access the "find devices" function for adding your HS820.
4) Hold the HS820 button down until the blue light is solid.
5) Then do whatever your phone requres to "search for devices."
6) Here's the key: as the phone is searching for devices, PHYSICALLY TOUCH touch the HS820 to the phone.

I couldn't get my HS820 to synch with my new Blackberry Curve the normal way and ultimately got it to synch by going through this process.
4/12/2010 9:36:34 AM • Motorola... • Answered on Apr 12, 2010

Motorola HS820 - cannot hear anything nor can others hear me

It turns out it was the Blackberry's problem, which could only be solved by a 're-boot' - take off the back of the Blackberry, pull out the battery for 10 seconds or so, and replace it. The BB will 'reset' and all was fine then.
2/17/2010 3:37:14 PM • Motorola... • Answered on Feb 17, 2010

After charging my HS820, the light stays on, no

You need to disconnect it from the charger and keep the button pressed to put it in pairing mode, then associate with the phone with the PIN 0000.
1/29/2010 2:54:01 PM • Motorola... • Answered on Jan 29, 2010

How do you change the battery?

You may purchase a charger for it at a small price at http://www.calcellular.com/hs850-homecharger.html.
11/9/2009 1:36:45 AM • Motorola... • Answered on Nov 09, 2009

I can hear incoming calls, but they cannot hear

fix your mic
10/27/2009 7:00:15 PM • Motorola... • Answered on Oct 27, 2009

How do I turn it off?

On my blue tooth you have to press & hold it for it to shut off other wise it will redial last call.
6/14/2009 9:31:43 PM • Motorola... • Answered on Jun 14, 2009

Headset not found


This will vary depending on the model of your phone. First off, you need to ensure that you are using a bluetooth enabled phone.

On your bluetooth headset, hold down the power button down until the power light stays lit. This may take 5 seconds or more. Now your bluetooth is in pairing mode.

You will need to enter the settings and tools menu. From within that menu, you need to find either "connections" or "bluetooth" and select. Make sure bluetooth is enabled. There will be an option to add a new device.

Back to the phone, you want to hit "add new device". On certain models of phone you additionally have to select "search for devices". Your phone will recognize any headsets in pairing mode. When it is finished scanning, allow the phone to add your headset. It will ask you for the device pin code. This pin code will be 0000.

Note - I am taking into consideration that your headset is fine.

6/11/2009 1:08:36 PM • Motorola... • Answered on Jun 11, 2009

Motorola HS820

the always on light mens that it is in pairing mode and wont go out until it has paired with a phone, if you wish to turn it off, press and hold for 3 seconds, it will then flash 3 times and then go off. Try pairing again by pressing and holding the button until the light stays on.
5/22/2009 2:17:22 PM • Motorola... • Answered on May 22, 2009
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